Product Specialist

7 days ago


Grand Rapids, Michigan, United States Fox Honda Full time
Job Description

At Fox Honda, we are seeking a highly motivated and customer-focused Sales Consultant to join our team. As a Sales Consultant, you will play a critical role in providing exceptional purchase experiences for our customers.

Key Responsibilities:

  • Customer Interaction: Interact and consult with customers to understand their needs and preferences, providing personalized solutions to meet their expectations.
  • Product Knowledge: Stay up-to-date with the latest product information, including features, benefits, and specifications, to ensure a high standard of vehicle knowledge.
  • Demonstrations: Perform high-quality and professional demonstrations of vehicle features, highlighting the benefits and value proposition of our products.
  • Follow-up and Client Database: Utilize dealership systems to complete pre and post-follow-up to build and maintain a client database, ensuring a strong relationship with our customers.
  • Vehicle Delivery: Ensure that Fox processes are followed for vehicle delivery, ensuring a seamless and efficient experience for our customers.
  • Showroom Preparation: Assist with the preparation of the showroom, ensuring a strong selection of vehicles are available and that the showroom is always presentable for customers.

Requirements:

  • Customer Service Skills: Provide exceptional customer service, ensuring a high level of satisfaction and loyalty.
  • Communication Skills: Develop and maintain strong communication skills, both verbal and written, to effectively interact with customers and colleagues.
  • Sales Experience: Prior experience in sales, preferably in the automotive industry, with a proven track record of achieving or over-achieving on sales goals.
  • Teamwork: Demonstrate a team-oriented attitude, with a high-energy personality, to work collaboratively with colleagues to achieve sales targets.
  • Flexibility: Be willing to work days, nights, and weekends as needed, to meet the demands of the business.

What We Offer:

  • Competitive Compensation: A competitive salary and commission structure, with opportunities for growth and advancement.
  • Benefits Package: A comprehensive benefits package, including medical, dental, and vision coverage, as well as 401(k) with employer match.
  • Training and Development: Ongoing training and development opportunities, to ensure you have the skills and knowledge needed to succeed in your role.
  • Recognition and Rewards: Recognition and rewards for outstanding performance, to motivate and inspire you to achieve your goals.


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