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Assistant Property Manager

2 months ago


Rochester, New York, United States LR Management Full time
Job Description

About LR Management

LR Management is a dynamic and forward-thinking property management company that prides itself on delivering exceptional customer service and exceeding financial expectations. Our team of talented and driven professionals is dedicated to creating value and making a positive impact in the multifamily housing industry.

The Role

The Assistant Property Manager will play a key role in supporting the Property Manager in all aspects of community management. This includes overseeing daily operations, enhancing resident satisfaction, and working closely with the property management team to achieve business objectives.

Key Responsibilities

  • Leasing and Marketing
    • Lease Renewals and Sales
      • Assist in leasing apartments daily
      • Work in CRM to contact and advance sales pipeline
      • Monitor traffic sources, prospect tours, conversion ratios, current media plans, and marketing data for accurate and up-to-date information
      • Make recommendations based on competition and community needs to maintain budgeted occupancy
    • Resident Relations
      • Resident Satisfaction
        • Assist in ensuring timely completion and follow-up of service requests
        • Build relationships with residents, create activities and communication channels
        • Support resident retention programs and escalate resident concerns as necessary
      • Financial Assistance
        • Financial Management
          • Assist in adhering to the community budget
          • Assist in collecting and minimizing delinquency each month
          • Maintain accurate records of community transactions
        • Maintenance Coordination
          • Facilities Management
            • Work with maintenance teams to ensure the community is maintained and appealing to renters
            • Assist in ensuring the quality and quantity of market-ready apartments
          • Compliance
            • Regulatory Compliance
              • Assist in adhering to established policies related to the Fair Housing Act
              • Ensure compliance with all company, local, state, and federal safety regulations to promote a healthy and safe work environment
            • Administrative Duties
              • Administrative Support
                • Maintain resident files and accuracy of administrative paperwork
                • Confirm collection and posting of rents and fees
                • Ensure proper documentation of community transactions

LR Management Benefits

  • Opportunities for career growth and advancement within the company
  • Medical, dental, vision, company-paid short-term disability, long-term disability, and life benefits
  • 401K with company match
  • Generous paid time off policy with company holidays

Performs other job-related duties as assigned.