Front Desk Associate
5 days ago
We are seeking a highly skilled and compassionate Front Desk Associate to join our Guest Services team at Kripalu Center for Yoga & Health. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a smooth and welcoming experience for our guests.
Key Responsibilities- Guest Check-In and Check-Out: Process guest arrivals and departures, ensuring accurate and timely updates to our system.
- Customer Service: Respond to guest inquiries and concerns, providing solutions and support to ensure a positive experience.
- Payment Processing: Receive and process guest payments, maintaining accurate records and adhering to financial guidelines.
- Emergency Response: Assist in emergency situations, adhering to Kripalu and Guest Services policies.
- Administrative Tasks: Maintain a clean and organized work area, ensuring all procedures and tasks are completed in accordance with established standards.
- Education: High School education or equivalent.
- Technical Skills: Proficient in Microsoft Office, specifically Outlook, Excel, and Word.
- Physical Demands: Ability to lift up to 50lbs.
- Math and Money Handling Skills: Accurate and efficient handling of cash transactions.
- Health Insurance
- Dental Insurance
- Vacation, Sick, & Personal Time, Paid Holidays
- Vision
- 403b Retirement Plan
- Flexible Spending and Dependent Care Accounts
- Company Paid Short- and Long-Term Disability
- Company Paid $50,000 Life Insurance Policy
- Free Meals in the Kripalu Dining Hall
- Discounted Purchases in the Kripalu Shop and for Healing Arts Services
- Yoga Classes, and the opportunity to participate in Kripalu Programs
Kripalu Center for Yoga & Health is a world-renowned yoga and wellness retreat center, dedicated to providing a transformative experience for our guests. We are committed to creating a welcoming and inclusive environment, where our guests can relax, learn, and grow.
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Front Desk Associate
2 weeks ago
Stockbridge, Massachusetts, United States Kripalu Center for Yoga & Health Full time{"title": "Front Desk Associate", "description": "Job SummaryThe Front Desk Associate plays a vital role in providing exceptional guest service at Kripalu Center for Yoga & Health. As a member of the Guest Services team, you will be responsible for coordinating all aspects of guest stays, from program enrollment to healing art services and activities.Key...
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