Reservationist - Hospitality Professional

2 weeks ago


Stockbridge, Massachusetts, United States Red Lion Inn Full time
Job Summary

We are seeking a highly skilled Reservationist to join our team at the Red Lion Inn in Stockbridge, MA. As a key member of our Front Desk team, you will be responsible for providing exceptional guest service, handling reservations, and ensuring seamless hotel operations.

Key Responsibilities
  • Answering telephones and making reservations for lodging and dining
  • Providing concierge services, including recommending local attractions and activities
  • Supporting the Front Desk team with tasks such as printing reports and delivering VIPs
  • Working on projects assigned by the Reservations Manager to improve data capture and system organization
Requirements
  • Proficiency in Microsoft Word and Excel
  • Ability to evaluate and select among alternative courses of action quickly and accurately
  • Effective communication and problem-solving skills
  • Ability to work in a fast-paced environment and maintain stamina during long busy days
Benefits
  • Paid Time Off
  • Health Insurance
  • 401K
  • Continuing Education Reimbursement Program


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