Customer Experience Specialist
4 weeks ago
Job Summary
We are seeking a highly motivated and customer-focused Key Holder to join our team at JOANN Stores. As a Key Holder, you will be responsible for delivering exceptional customer experiences, driving sales, and leading the store team.
Key Responsibilities
Provide outstanding customer service, ensuring every customer feels valued and supported.
Drive sales through advanced product knowledge, innovative merchandising, and cutting counter accuracy.
Assist the Store Management team with leading the store team members, observing, and coaching individuals.
Perform operational duties, including opening and closing the store, ensuring store compliance, and finding creative ways to drive the business.
Requirements
High School Diploma or equivalent.
1+ years of supervisory experience in a customer-centric environment.
Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
What We Offer
Competitive hourly rate.
Opportunities for career growth and advancement.
Benefits package, including medical, dental, and vision insurance.
How to Apply
Interested candidates should submit their application, including a resume and cover letter, to the JOANN Stores website.
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