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Cinema Experience Manager

1 month ago


Watertown, Massachusetts, United States Showcase Cinemas - Chestnut Hill Full time
Key Responsibilities:

Maintain high visibility throughout the Lux Level to ensure a secure, safe, comfortable, enjoyable, and entertaining movie-going experience for customers.

Explain various cinema programs, including reserved seating, loyalty, event cinema, and premium formats, to provide excellent customer service.

Work during peak business times, including nights, weekends, and holidays, to meet customer demands and provide a seamless experience.

Collaborate with colleagues to maintain a clean and welcoming environment, ensuring a positive experience for all customers.

Develop strong relationships with customers to understand their needs and preferences, providing personalized service and recommendations.

What We Offer:

Flexible scheduling to accommodate peak business times and customer demands.

Opportunities for professional growth and development in a dynamic and fast-paced environment.

A competitive compensation package and benefits to support your well-being and success.

A fun and supportive work environment that values teamwork and customer satisfaction.