Office Support Specialist

7 days ago


Humble, Texas, United States C.I.A. Services, Inc. Full time
Job Summary

We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at C.I.A. Services, Inc. As an Administrative Assistant, you will be responsible for providing exceptional customer service, handling administrative tasks, and supporting our community management team.

Key Responsibilities
  • Customer Service: Respond to inquiries and complaints in a professional and courteous manner, providing accurate and timely information to our community members.
  • Administrative Support: Perform a variety of administrative tasks, including data entry, document preparation, and filing.
  • Communication: Serve as a liaison between community members, management, and other departments, ensuring effective communication and resolution of issues.
  • Team Support: Assist the community management team with daily tasks, projects, and events, providing support and coverage as needed.
  • Account Management: Manage and maintain accurate records of community member accounts, including payments, invoices, and correspondence.
  • Reporting and Analysis: Prepare and analyze reports on community activity, trends, and performance metrics.
Requirements
  • Education: High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • Experience: 1-3 months of related experience or equivalent combination of education and experience.
  • Skills: Excellent communication and customer service skills, proficiency in MS Office, and ability to learn and adapt to new software and systems.
Working Conditions

This position works in a fast-paced call center environment with moderate to heavy noise levels. The employee must occasionally lift and/or move up to 30 pounds and have close vision (clear vision at 20 inches or less).



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