**Hotel Operations Director**

2 months ago


Austin, Texas, United States InTown Suites Full time
About the Role

We are seeking a highly skilled and experienced Executive Hotel Manager to join our team at InTown Suites. As a key member of our leadership team, you will be responsible for ensuring the highest level of quality and guest satisfaction at our hotel properties.

Key Responsibilities
  • Recruit and Develop Talent: Hire, train, and develop a high-performing team of hotel staff to deliver exceptional guest experiences.
  • Operational Excellence: Oversee the daily operations of the hotel, including front office, housekeeping, and maintenance, to ensure seamless guest experiences.
  • Financial Management: Analyze financial performance, identify areas for improvement, and implement cost-saving initiatives to maximize revenue.
  • Guest Service: Ensure that every guest receives exceptional service, resolving any issues promptly and professionally.
  • Strategic Planning: Develop and implement strategic plans to drive business growth, improve market share, and enhance the hotel's reputation.
  • Leadership and Development: Mentor and develop other hotel managers, sharing best practices and expertise to drive team success.
Requirements
  • Experience: Minimum 3 years of management experience in the hospitality industry, with a proven track record of success.
  • Education: High school diploma or equivalent required; degree in hospitality, business, or related field preferred.
  • Skills: Excellent communication, leadership, and problem-solving skills; ability to work effectively in a fast-paced environment.
  • Computer Proficiency: Proficient in hotel management software, Microsoft Office, and other relevant systems.
What We Offer
  • Competitive Salary and Benefits: Comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.
  • Career Growth Opportunities: Professional development opportunities, including training and mentorship programs, to help you advance your career.
  • Collaborative Work Environment: Join a dynamic and supportive team that values collaboration, innovation, and excellence.


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