Food Service Team Leader

4 days ago

Montana, United States Target Full time
About the Role

We are seeking a highly skilled and motivated Food Service Team Leader to join our team at Target. As a Food Service Team Leader, you will be responsible for leading a team of hourly team members, including interviewing, developing, coaching, evaluating, and retaining talent. You will also be responsible for understanding sales goals, planning and executing daily/weekly workload to deliver on department and store sales goals and guest engagement.

Key Responsibilities
  • Lead a team of hourly team members, including interviewing, developing, coaching, evaluating, and retaining talent.
  • Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement.
  • Model guest service standards, delivering a fresh and full area during all opening hours, developing experts who share product knowledge with the guest.
  • Demonstrate a service culture that prioritizes the guest service experience, model, train, and coach expectations to deliver the service standard.
  • Assess Food Service back of house, production areas, dining spaces, and merchandising spaces to ensure food safety and proper inventory levels.
  • Walk Food & Beverage Standards and Food Service routines daily to assess priorities and review reporting to identify business gaps for follow-up.
  • Ensure proper execution on all food safety standards and cleaning routines.
  • Validate and follow-up on experts' progress against department checklists and routines.
  • Lead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications (where applicable).
  • Foster a productive relationship with your Starbucks DM (if applicable), attend required in-store planning and business meetings, and follow-up on key takeaways from their time in your store.
  • Ensure accurate in-stocks by placing store-initiated orders according to best practices.
  • Follow proper perishable inventory management procedures to ensure an accurate recording of inventory.
  • Make production quantity decisions just in time to ensure freshness, in-stocks, sales, and profitability are achieved all day, every day.
  • Expect and enable experts to stay up-to-date on relevant trends and products.
  • Evaluate candidates for open positions and develop a guest-centric team.
  • Participate in team onboarding and learning and close knowledge and skill gaps through training and experiences.
  • At direction of ETL, establish clear goals and expectations and hold team members accountable to expectations.
  • Complete all Starbucks and/or Pizza Hut training requirements and certifications.
  • Demonstrate a culture of ethical conduct, safety, and compliance; lead team to work in the same way and hold others accountable to this commitment.
  • Support your Executive Team Leader to create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others.
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
  • Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching, and team interactions.
  • If applicable, as a key carrier, follow all safe and secure training and processes.
  • Address store needs (emergency, regulatory visits, etc.).
  • Access all areas of the building to respond to guest or team member issues.
  • Support guest services such as back-up cashier, order pick-up (OPU), and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
  • All other duties based on business needs.
What We Are Looking For

We might be a great match if:

  • Working in a fun and energetic environment makes you excited, we work efficiently and as a team to deliver for our guests.
  • Providing service to our guests that makes them say I LOVE TARGET excites you, that's why we love working at Target.
  • Leading teams who are stocking, setting, and selling Target product sounds like your thing, that's the core of what we do.
  • You aren't looking for a Monday-through-Friday job where you are at a computer all day, we are busy all day (especially on the weekends), making it easy for the guest to feel welcomed, inspired, and rewarded.
Requirements

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

  • Access all areas of the building to respond to guest or team member issues.
  • Interpret instructions, reports, and information.
  • Accurately handle cash register operations as needed.
  • Climb up and down ladders as needed.
  • Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds.
  • Flexible work schedule (e.g., nights, weekends, and holidays); reliable and prompt and regular attendance necessary.
  • Ability to work in an environment that could range from 34°F to -10°F as needed.
  • Ability to work in spaces where common allergens may be handled or present.
  • Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties, including but not limited to Drive-Up, carryout, etc.
  • Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Americans with Disabilities Act (ADA)

Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at for additional information.

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