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Food Service Team Leader

2 months ago

Montana, United States Target Full time
About the Role

We are seeking a highly skilled and motivated Food Service Team Leader to join our team at Target. As a Food Service Team Leader, you will be responsible for leading a team of hourly team members, including interviewing, developing, coaching, evaluating, and retaining talent. You will also be responsible for understanding sales goals, planning and executing daily/weekly workload to deliver on department and store sales goals and guest engagement.

Key Responsibilities
  • Lead a team of hourly team members, including interviewing, developing, coaching, evaluating, and retaining talent
  • Understand sales goals, plan and execute daily/weekly workload to deliver on department and store sales goals and guest engagement
  • Model guest service standards, delivering a fresh and full area during all opening hours, developing experts who share product knowledge with the guest
  • Assess Food Service back of house, production areas, dining spaces, and merchandising spaces to ensure food safety and proper inventory levels
  • Walk Food & Beverage Standards and Food Service routines daily to assess priorities and review reporting to identify business gaps for follow-up
  • Ensure proper execution on all food safety standards and cleaning routines
  • Lead team to uphold and maintain all Starbucks and Pizza Hut Brand Standards and production specifications (where applicable)
  • Foster a productive relationship with your Starbucks DM (if applicable), attend required in-store planning and business meetings, and follow-up on key takeaways from their time in your store
  • Ensure accurate in-stocks by placing store-initiated orders according to best practices
  • Follow proper perishable inventory management procedures to ensure an accurate recording of inventory
  • Make production quantity decisions just in time to ensure freshness, in-stocks, sales, and profitability are achieved all day, every day
  • Evaluate candidates for open positions and develop a guest-centric team
  • Participate in team onboarding and learning and close knowledge and skill gaps through training and experiences
  • At direction of ETL, establish clear goals and expectations and hold team members accountable to expectations
  • Complete all Starbucks and/or Pizza Hut training requirements and certifications
  • Demonstrate a culture of ethical conduct, safety, and compliance; Lead team to work in the same way and hold others accountable to this commitment
  • Support your Executive Team Leader to create a safety advocacy culture by understanding how safety impacts your role and that of your team, identifying and correcting hazards, and holding team accountable to working in a safe manner to benefit themselves and others
  • Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
  • Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching, and team interactions
  • If applicable, as a key carrier, follow all safe and secure training and processes
  • Address store needs (emergency, regulatory visits, etc.)
  • Access all areas of the building to respond to guest or team member issues
  • Support guest services such as back-up cashier, order pick-up (OPU), and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
  • All other duties based on business needs
Requirements
  • High school diploma or equivalent
  • Age 18 or older
  • Previous retail experience preferred, but not required
  • Strong interest and knowledge of the food service business
  • Ability to lead and hold others accountable
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
  • Ability to work independently and as part of a team
  • Ability to manage workload and prioritize tasks independently
  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
  • Welcoming and helpful attitude
  • Effective communication skills
About Target

Target is an iconic brand and one of America's leading retailers. We are committed to providing our guests with a fresh, full, and food-safe shopping experience all day, every day. As a Food Service Team Leader, you will be part of a team that works together to provide this experience.

We believe in our team members having meaningful experiences that help them build and develop skills for a career. The role of a Food Service Team Leader can provide you with the skills and experience of guest service fundamentals, food and beverage business fundamentals, and team development and leadership.

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:

  • Access all areas of the building to respond to guest or team member issues
  • Interpret instructions, reports, and information
  • Accurately handle cash register operations as needed
  • Climb up and down ladders as needed
  • Scan, handle, and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds
  • Flexible work schedule (e.g., nights, weekends, and holidays); reliable and prompt and regular attendance necessary
  • Ability to work in an environment that could range from 34°F to -10°F as needed
  • Ability to work in spaces where common allergens may be handled or present
  • Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties, including but not limited to Drive-Up, carryout, etc.
  • Ability to remain mobile for the duration of a scheduled shift (shift length may vary)

Target will provide reasonable accommodations with the application process upon your request as required to comply with applicable laws. If you have a disability and require assistance in this application process, please visit your nearest Target store or Supply Chain Facility or reach out to Guest Services at for additional information.