Customer Experience Specialist

1 week ago


Waynesboro, Virginia, United States T-Mobile Full time

Key Responsibilities:

As a Mobile Associate at T-Mobile, you will be responsible for helping customers pick up where they left off in their shopping journey, whether online, through Customer Care or in-store. You will explore individual needs and provide hands-on demonstrations of the latest technology in-store. Additionally, you will perform side-by-side selling to find personalized solutions beyond the bare-bones device.

What You Will Do:

• Assist customers in finding the right solutions for their needs
• Provide demonstrations of the latest technology in-store
• Perform side-by-side selling to find personalized solutions
• Work closely with customers to understand their needs and preferences

Why Work at T-Mobile:

T-Mobile is committed to providing an exceptional customer experience. As a Mobile Associate, you will have the opportunity to work with a dynamic team and make a real difference in the lives of our customers.



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