Junior Contracts Specialist

6 days ago


Orlando, Florida, United States Software Guidance and Assistance, Inc. Full time
Job Summary

Software Guidance and Assistance, Inc. is seeking a highly skilled Junior Contracts Specialist to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth execution of contracts and providing exceptional customer service.

Key Responsibilities
  • Contract Management: Reconcile all contract down payments in compliance with company contract standards, including working with sales sites to resolve discrepancies and updating systems to reflect accurate accounting.
  • Issue Resolution: Resolve issues to prevent revenue reporting and commission payout from being adversely impacted, and maintain a well-organized system for tracking and documenting exceptions and work in progress.
  • Contract Rescission: Process all contract rescissions in compliance with company contract standards and state regulations.
  • Financial Management: Reconcile all down payments received daily, calculate and submit proper loan and dues adjustments, and process refunds for overpayments collected.
  • Communication: Communicate with sales sites to resolve outstanding exception items and maintain a 24-hour turnaround time for responses to emails and voicemails.
Requirements
  • Education: High school diploma or GED equivalent (some college preferred but not required).
  • Skills: 2 years general office experience, basic understanding of standard Accounting Principles, intermediate PC skills, and proficiency in MS Word, Excel, PowerPoint, and Outlook.
About Us

Software Guidance and Assistance, Inc. is a technology and resource solutions provider driven to stand out. We are a women-owned business committed to providing exceptional customer service, employee development, and quality and integrity in everything we do.

We are an Equal Opportunity Employer and do not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.



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