Process Optimization Analyst
1 week ago
At State Department Federal Credit Union (SDFCU), our commitment to our members is paramount. We aim to meet their financial needs by providing a diverse range of products and services at competitive rates while ensuring exceptional experiences and fostering enduring relationships.
We seek individuals who are passionate about assisting others and possess a collaborative spirit. Our organization prides itself on diversity and inclusivity, valuing and respecting every team member.
Role Summary: The Business Process Improvement Analyst plays a crucial role in collecting, evaluating, and documenting business processes related to various departmental functions, with the objective of enhancing performance and improving member experiences. All initiatives undertaken by this role are designed to boost efficiency and align with strategic goals and objectives.
Key Responsibilities:
- Conduct specialized business and systems analysis for assigned projects or initiatives.
- Provide direct support for project activities and team collaboration.
Essential Qualifications:
- Bachelor's degree in a relevant field.
- A minimum of 5 years' experience in Lean, Six Sigma, or similar methodologies for process enhancement.
- At least 3 years' experience in managing or leading teams on various projects or process improvement initiatives.
- Proven ability to work autonomously and make informed decisions to create efficiencies and cost savings for the organization.
- Strong communication and time management skills.
- Ability to interpret complex technical documentation.
- Capacity to manage multiple projects simultaneously, including oversight of project budgets and organizational financial outcomes.
- Understanding of data flow, system interactions, and the capabilities and limitations of software systems.
- Proficient in collaborating effectively with staff, vendors, and cross-functional teams.
- Able to thrive in a fast-paced work environment.
- Certifications in .NET development, SQL Server, or other programming environments are advantageous.
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