Customer Service Representative

16 hours ago


Stamford, Connecticut, United States Annette Snowden Full time
Customer Relations Representative

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our team, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and driving business growth through effective marketing and sales strategies.

Responsibilities:
  • Forge lasting customer relationships and proactively follow up to ensure continued satisfaction.
  • Employ a customer-centric approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
  • Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
Requirements:
  • Genuine interest in marketing products and services that align with customer needs and preferences.
  • Exceptional communication skills across all channels - written, verbal, and attentive listening.
  • A people-centric mindset with a keen eye for detail.
  • Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
  • Proficiency in learning and navigating computer functions efficiently.
  • Collaborative spirit, thriving in a dynamic team environment.
What We Offer:
  • Competitive salary and commission/bonus structure.
  • Simple IRA and comprehensive benefits package.
  • Paid time off (vacation and personal/sick days).
  • Flexible hours and professional development opportunities.
  • Abundant opportunities for career advancement within our agency.

We are located in Hamilton, OH and help customers with their insurance and financial services needs, including auto insurance, home insurance, life insurance, and retirement planning. If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.



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