Lead Patient Care Concierge

2 weeks ago

Minneapolis, Minnesota, United States Prenuvo Full time
Job Overview

Company Background

At Prenuvo, we are dedicated to transforming the healthcare landscape from reactive to proactive approaches. Our innovative whole-body scanning technology is designed to be efficient (under 1 hour), safe (utilizing MRI without ionizing radiation), and non-invasive (no contrast agents required). With a unique blend of advanced hardware, software, and artificial intelligence, alongside a patient-focused clinic experience, we aim to revolutionize early detection and prevention in healthcare.

Position Summary

We are seeking a Full-time Patient Care Concierge, Team Lead to oversee our clinic operations. The ideal candidate will be a collaborative team player with a knack for problem-solving, demonstrating genuine empathy and meticulous attention to detail in their interactions with patients.

Operational Hours

This role will require flexibility in scheduling, as clinic hours will be determined by local demand. Candidates should be prepared to work weekdays, evenings, and weekends as necessary. This is a permanent, on-site position that may involve short-notice shift coverage.

Key Responsibilities

  • Provide leadership, training, and support to the Patient Care team.
  • Ensure the smooth operation of clinic activities, from patient booking to post-scan follow-up.
  • Conduct regular one-on-one meetings with team members to provide feedback and discuss career development.
  • Facilitate team meetings to maintain alignment on processes and objectives.
  • Manage scheduling to ensure adequate coverage for all shifts.
  • Assist in ordering and managing clinic supplies and inventory.
  • Support hiring and onboarding processes, including interviewing and training new staff.
  • Collaborate with other departments to enhance the patient experience.
  • Evaluate and improve current workflows and processes.

Patient Interaction

  • Address patient inquiries via phone, email, and in-person.
  • Assist with pre-scan preparations and post-scan follow-up.
  • Identify and troubleshoot issues as they arise.

What We Seek

  • Strong emotional intelligence and an inclusive mindset.
  • Self-motivated with the ability to thrive in a fast-paced environment.
  • Experience in customer service or support roles is advantageous.
  • Excellent communication skills, both written and verbal.
  • Professional demeanor, representing the clinic positively.
  • Commitment to patient privacy and confidentiality.
  • Exceptional time management and multitasking abilities.
  • A passion for Prenuvo's mission and a desire to contribute to meaningful change.

Our Core Values

  • Empowerment: We are catalysts for change in healthcare.
  • Collaboration: We work together to achieve the best outcomes.
  • Transparency: We believe in open communication and accountability.

Benefits

  • Opportunity to make a significant impact on health and wellness.
  • Free whole-body scans for team members.
  • Growth opportunities tailored to individual career paths.
  • Regular team-building activities to foster relationships.
  • Flexible vacation policy to promote work-life balance.
  • Comprehensive benefits package, including health, dental, and mental health support.

Prenuvo is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on any protected characteristic.

  • Lead Patient Care Concierge

    2 weeks ago

    Minneapolis, Minnesota, United States Prenuvo Full time

    Job OverviewCompany BackgroundAt Prenuvo, we are dedicated to transforming healthcare from a reactive model to a proactive approach. Our innovative whole-body scanning technology is efficient (under 1 hour), safe (utilizing MRI without ionizing radiation), and non-invasive (no contrast required). Our integrated system of advanced hardware, software, and AI,...

  • Lead Patient Care Concierge

    2 weeks ago

    Minneapolis, Minnesota, United States Prenuvo Full time

    Job OverviewCompany OverviewAt Prenuvo, we are dedicated to transforming the healthcare landscape from reactive measures to proactive health management. Our innovative whole-body scanning technology is efficient (under 1 hour), safe (utilizing MRI without ionizing radiation), and non-invasive (no contrast agents required). Our unique combination of advanced...

  • Patient Care Team Lead

    3 days ago

    Minneapolis, Minnesota, United States Fairview Health Services Full time

    Job Summary**Fairview Health Services** is seeking a highly skilled and experienced **Patient Care Supervisor** to join our dynamic team at MHealth Fairview Southdale Hospital. As a key member of our leadership team, you will play a vital role in ensuring the delivery of high-quality patient care and services.Key Responsibilities**Collaborate with...

  • Concierge

    4 weeks ago

    Minneapolis, Minnesota, United States Ecumen Full time

    The Concierge is responsible for creating a positive first impression to all visitors, residents and staff. They are the crucial first point of contact for all residents and visitors. Responsible for providing general support to residents with a variety of administrative activities and related tasks.About Us:Abiitan is an Ecumen community located in the...

  • Patient Care Coordinator

    3 days ago

    Minneapolis, Minnesota, United States Home Health Care Full time

    Job DescriptionJob Title: Patient Care CoordinatorJob Type: Full-timeCompensation: $18 - $22 per hour depending on experienceLocation: Remote or On-siteAbout Home Health Care:Home Health Care is a leading provider of healthcare services, dedicated to delivering high-quality care to patients in their homes. Our team of healthcare professionals is passionate...

  • Bilingual Patient Advocate

    2 days ago

    Minneapolis, Minnesota, United States Elevate Patient Financial Solutions Full time

    About the RoleElevate Patient Financial Solutions is seeking a highly skilled and compassionate Medical Assistance Coordinator to join our team. As a key member of our staff, you will play a vital role in connecting uninsured hospital patients with programs that cover their medical expenses.Key ResponsibilitiesScreen uninsured hospital patients to determine...

  • Lead Nurse for Patient Care Services

    2 weeks ago

    Minneapolis, Minnesota, United States Allina Health Full time

    Number of Job Openings Available: 1 Department: Medical & Surgical W5400 W5500 Shift: Day (United States of America) Shift Length: 8 hour shift Hours Per Week: 32 Union Contract: Non-Union Weekend Rotation: None Job Summary: Allina Health is a not-for-profit health system dedicated to providing care for individuals, families, and communities across...

  • Patient Registration Lead

    2 weeks ago

    Minneapolis, Minnesota, United States TEKsystems Full time

    Position Overview:The Patient Registration Lead plays a crucial role in delivering exceptional service to patients and visitors while overseeing front desk personnel across various locations. Key responsibilities include managing patient check-ins and check-outs, ensuring the accuracy of patient data and insurance details, and coordinating future clinic...

  • Patient Registration Lead

    2 weeks ago

    Minneapolis, Minnesota, United States TEKsystems Full time

    Position Overview:The Patient Registration Lead plays a pivotal role in delivering exceptional service to patients and visitors while overseeing front desk personnel across various locations. Key responsibilities include managing patient registration and check-out processes, ensuring the accuracy of patient data and insurance details, and coordinating future...

  • Healthcare Patient Liaison

    2 weeks ago

    Minneapolis, Minnesota, United States Prenuvo Full time

    Job OverviewAbout Our OrganizationAt Prenuvo, we are dedicated to transforming the healthcare landscape from reactive treatment to proactive wellness. Our innovative whole-body scanning technology is efficient (completed in under an hour), safe (utilizing MRI without ionizing radiation), and non-invasive (no contrast required). Our advanced integration of...

  • Patient Care Technician

    2 weeks ago

    Minneapolis, Minnesota, United States Fairview Health Services Full time

    Position OverviewAre you looking to make a difference in the lives of patients? As a Nursing Assistant in Acute Rehabilitation at Fairview Health Services, you will have the opportunity to provide essential care in a dynamic healthcare environment. About UsAt Fairview Health Services, we are dedicated to delivering exceptional healthcare through innovation...

  • Patient Care Coordinator Associate

    4 days ago

    Minneapolis, Minnesota, United States Adecco USA Full time

    Job Summary:Adecco USA is seeking a highly skilled Patient Care Coordinator Associate to join our team. As a Patient Care Coordinator Associate, you will play a vital role in ensuring the smooth operation of our healthcare services.Key Responsibilities:Establish and maintain effective relationships with healthcare providers, patients, and families.Coordinate...

  • Patient Access Specialist Lead

    6 days ago

    Minneapolis, Minnesota, United States Fairview Health Services Full time

    Job SummaryWe are seeking a highly skilled and experienced Patient Access Specialist Lead to join our team at Fairview Health Services. As a key member of our Revenue Cycle Management team, you will play a critical role in ensuring a positive first impression of our organization and delivering an exceptional experience to our patients, families, and other...

  • Patient Services Coordinator Lead

    2 weeks ago

    Minneapolis, Minnesota, United States TEKsystems Full time

    Position Overview:The Patient Services Coordinator Lead plays a crucial role in delivering exceptional service to patients and visitors while overseeing front desk personnel across various locations. Key responsibilities include managing patient registration and checkout processes, ensuring the accuracy of patient information and insurance details, and...

  • Critical Care Advanced Practice Provider

    2 days ago

    Minneapolis, Minnesota, United States University of Minnesota Physicians Full time

    Job SummaryUniversity of Minnesota Physicians is seeking a highly skilled Critical Care Advanced Practice Provider to join our team at the University of Minnesota Medical Center-West Bank campus. As a critical care provider, you will be responsible for providing inpatient care for critically ill patients in the intensive care unit and beyond.Key...

  • Inpatient Care Specialist

    5 days ago

    Minneapolis, Minnesota, United States University of Minnesota Physicians Full time

    Transforming Health and MedicineUniversity of Minnesota Physicians is a non-profit organization seeking driven professionals to help advance medicine. Our organization employs over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff throughout Minnesota and beyond.Join Our Critical Care TeamWe are expanding our...

  • Hospice Physician

    3 days ago

    Minneapolis, Minnesota, United States Allina Health Full time

    About the RoleWe are seeking a highly skilled Hospice Physician to join our team at Allina Health. As a Hospice Physician, you will play a critical role in providing high-quality patient care and leading our interdisciplinary teams.Key ResponsibilitiesDirect Patient CareConduct thorough patient assessments to identify individualized care needs.Develop and...

  • Patient Care Coordinator

    6 days ago

    Minneapolis, Minnesota, United States University of Minnesota Full time

    About the JobThe University of Minnesota is seeking a highly skilled Patient Care Coordinator to join our team at the Community University Health Care Center (CUHCC). As a Patient Care Coordinator, you will play a vital role in providing high-quality care to our diverse patient population.Key Responsibilities:Patient Contact/Care: 85%Review electronic health...

  • Patient Care Technician

    2 weeks ago

    Minneapolis, Minnesota, United States Fairview Health Services Full time

    OverviewFairview Health Services is seeking a dedicated Patient Care Technician to join our team. This role involves providing essential support to nursing staff and ensuring high-quality care for our patients.About the Role:The Patient Care Technician will work closely with the nursing team, assisting in the delivery of patient care, maintaining patient...

  • Patient Services Representative

    5 days ago

    Minneapolis, Minnesota, United States Home Health Care Full time

    Job DescriptionJob Title: Patient Care Coordinator / Patient Services RepresentativeCompany: Home Health Care, Inc.Job Type: Full Time (Monday to Friday, 8:00am to 5:00pm)Compensation: $18 - $22 per hour depending on experienceLocation: Golden Valley, MNAbout Home Health Care, Inc.:At Home Health Care, Inc., we employ self-driven individuals who are...