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Associate Account Manager

1 month ago


Baltimore, Maryland, United States Alera Group Full time
Job Title: Associate Account Manager

At Alera Group, we are seeking a highly motivated and detail-oriented Associate Account Manager to join our team. As a key member of our employee benefits team, you will play a critical role in supporting the management and delivery of comprehensive employee benefits programs for our clients.

Key Responsibilities:
  • Assist Account Managers in maintaining and nurturing client relationships by providing exceptional service and support.
  • Respond to client inquiries regarding employee benefits plans, coverage options, and claims processes in a timely manner.
  • Participate in client meetings, presentations, and conference calls as required.
  • Coordinate the implementation of new employee benefits plans, including health, dental, vision, life, and disability insurance, as well as retirement plans.
  • Collaborate with internal teams and external vendors to ensure the accurate and timely setup of benefit programs.
  • Assist in the preparation and execution of annual benefits renewals and plan changes.
  • Gather and analyze data to support renewal negotiations and recommendations for plan enhancements.
  • Maintain accurate and up-to-date client records, including contracts, plan documents, and compliance materials.
  • Assist in the preparation of reports and presentations for clients, including claims analysis, utilization reports, and benchmarking studies.
Requirements:
  • Bachelor's degree in Business, Human Resources, or a related field preferred.
  • 1+ years of experience in employee benefits, insurance, or a related field.
  • Experience in client service or account management is a plus.
  • Relevant certifications such as CEBS (Certified Employee Benefit Specialist) or a Life & Health Insurance License required.
What We Offer:

Alera Group offers a comprehensive benefits package, including medical, dental, life, and disability insurance, 401k, generous paid time off, and more. We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for employee benefits, we encourage you to apply for this exciting opportunity.