Client Relationship Director

1 day ago


New York, New York, United States Forhyre Full time
Job Overview

We are looking for a highly skilled Client Relationship Director to take charge of client relationship management and supervise subordinate staff. As a key member of our team, you will play a vital role in building and maintaining customer relationships, identifying opportunities for growth, and driving revenue.

In this role, you will work closely with our team to develop and implement effective strategies to meet client needs and exceed expectations.

About Forhyre

We are a dynamic company dedicated to delivering innovative solutions to our clients. Our goal is to foster long-term relationships built on trust, reliability, and expertise.

Responsibilities

  • Develop and implement effective strategies to meet client needs and exceed expectations.
  • Build and maintain strong relationships with clients through regular communication and proactive problem-solving.
  • Collaborate with cross-functional teams to identify opportunities for growth and develop plans to achieve them.
  • Provide guidance and support to subordinate staff to ensure they have the necessary tools and resources to succeed.
  • Conduct performance evaluations and provide constructive feedback to help staff improve their performance.
  • Maintain accurate records and reports to track progress and identify areas for improvement.

Requirements

  • Proven experience as a client relationship director or similar position.
  • Demonstrable experience in negotiation and meeting client requirements.
  • Solid understanding of budgeting and reporting on progress.
  • Knowledge of performance evaluation techniques and metrics.
  • Working knowledge of MS Office and/or relevant software (e.g. Salesforce).
  • Excellent communication and interpersonal abilities with aptitude in fostering long-term relationships.
  • Outstanding organizational and leadership skills.
  • BSc/BA in business administration, sales, or relevant field.

Salary Range: $90,000 - $140,000 per annum, depending on experience.



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