Operations Manager
2 days ago
Michaels Stores is seeking a highly skilled and experienced Operations Manager to lead our store operations and drive sales and profits. As a key member of our leadership team, you will be responsible for managing the day-to-day operations of the store, including inventory management, visual merchandising, and customer service.
Key Responsibilities- Assist the Store Manager in planning and executing store operations, including scheduling and inventory management.
- Lead and manage a team of sales associates to achieve sales and customer service goals.
- Manage and execute visual merchandising standards, including feature space and seasonal layouts.
- Manage and execute inventory management processes, including receiving and stocking merchandise.
- Assist with Omni channel processes, including online ordering and in-store pickup.
- Manage and execute shrink and safety programs.
- Train and develop sales associates to achieve sales and customer service goals.
- Interact with customers in a positive and respectful manner, providing solutions to their needs.
- 2+ years of retail management experience, preferably in a leadership role.
- Proven track record of driving sales and profits in a retail environment.
- Excellent leadership and communication skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Ability to lift heavy boxes and access high shelves by ladder or similar equipment.
Michaels Stores offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off. We also offer opportunities for professional growth and development, including training and education programs.
Michaels Stores is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity and promotes equal opportunities for all employees.
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