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Operations Supervisor

2 months ago

Roseville, Michigan, United States V & J Holding Companies, Inc. Full time
Job Overview

We are seeking a highly motivated and experienced Shift Manager to join our team at V & J Holding Companies, Inc. as a Shift Leader Cinnabon Bakery Macomb Mall. This is a fantastic opportunity for a career-driven individual to take on a leadership role and contribute to the success of our company.

Key Responsibilities
  • Leadership and Team Management
    • Lead by example and maintain high standards in customer service, food quality, and cleanliness.
    • Mentor and coach team members through training and communication.
  • Operational Excellence
    • Maintain high standards and expectations around food quality, customer service, food safety, and store cleanliness.
    • Ensure compliance with corporate policies and procedures.
  • Customer Service
    • Provide exceptional customer service and ensure a positive guest experience.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
Requirements
  • Experience and Skills
    • Previous experience in a leadership or management role.
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment.
  • Personal Qualities
    • Positive attitude and strong work ethic.
    • Ability to work independently and as part of a team.
    • Flexibility and adaptability.
Perks
  • Flexible Scheduling
  • Casual Uniforms