Restaurant Operations Manager

6 days ago


Ashburn, Virginia, United States ZAX LLC Full time
About the Role

Zaxby's is a dynamic and growing company that is seeking a highly skilled and experienced leader to join our team as a General Manager. As a key member of our management team, you will be responsible for driving business growth, improving operational efficiency, and delivering exceptional customer experiences.

Key Responsibilities
  • Leadership and Management
    • Provide guidance and leadership to your team to create a positive and productive work environment.
    • Develop and implement strategies to improve team morale and engagement.
  • Business Development
    • Drive sales growth through effective marketing and promotional strategies.
    • Identify and capitalize on new business opportunities to increase revenue.
  • Operational Excellence
    • Oversee the daily operations of the restaurant, ensuring that all aspects of the business are running smoothly and efficiently.
    • Implement and maintain high standards of quality, service, and cleanliness.
  • Financial Management
    • Manage labor costs, inventory, and other expenses to ensure profitability.
    • Develop and implement strategies to improve financial performance.
  • Customer Experience
    • Ensure that all customers receive exceptional service and have a positive experience.
    • Develop and implement strategies to improve customer satisfaction and loyalty.
Requirements
  • Education and Experience
    • High school diploma or equivalent required; some college preferred.
    • 3-5 years of management experience required; restaurant management experience preferred.
  • Skills and Qualities
    • Strong leadership and management skills.
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and make decisions quickly.
    • Strong analytical and problem-solving skills.
    • Ability to work a flexible schedule, including evenings, weekends, and holidays.
What We Offer
  • Competitive Compensation and Benefits
    • Competitive salary and bonus structure.
    • Comprehensive benefits package, including medical, dental, and vision insurance.
    • 401(k) plan with employer match.
  • Opportunities for Advancement
    • Opportunities for career growth and advancement within the company.
    • Training and development programs to help you succeed in your role.
How to Apply

If you are a motivated and experienced leader who is passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience.



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