Chief Operations Officer

4 days ago


Sweetwater, Tennessee, United States Red Stag Fulfillment Full time
Job Description

Red Stag Fulfillment, a leading order fulfillment company, is seeking a seasoned Chief Operations Officer to join our executive leadership team. As a key member of our organization, you will be responsible for driving excellence in our day-to-day warehousing and fulfillment performance.

About the Role

We are looking for a highly motivated and experienced operations professional who can embody our core values and lead our team to deliver exceptional results. The ideal candidate will have a proven track record of scaling asset-based and labor-centric operations in a high-growth, multi-site environment.

Key Responsibilities
  • Operations Excellence: Drive continuous improvement initiatives to optimize our fulfillment processes and systems, ensuring seamless execution and exceptional client satisfaction.
  • Team Leadership: Foster a culture of collaboration, innovation, and accountability within our operations team, empowering them to make informed decisions and take ownership of their work.
  • Client-Centricity: Develop and maintain strong relationships with our clients, understanding their needs and preferences to deliver tailored solutions that meet their expectations.
  • Process Efficiency: Identify areas for improvement and implement process enhancements to increase productivity, reduce costs, and enhance overall efficiency.
  • Strategic Planning: Collaborate with our executive team to develop and implement strategic plans that align with our company's vision and goals.
  • Performance Metrics: Establish and track key performance indicators (KPIs) to measure our operations' performance and make data-driven decisions to drive improvement.
  • Safety and Compliance: Ensure that our operations meet the highest standards of safety and compliance, maintaining a culture of accountability and responsibility.
Requirements
  • Experience: Proven track record of success in operations leadership roles, with a minimum of 5 years of experience in a similar industry.
  • Skills: Strong leadership and communication skills, with the ability to motivate and inspire teams to achieve exceptional results.
  • Knowledge: In-depth knowledge of operations management principles, including process improvement, supply chain management, and logistics.
  • Education: Bachelor's degree in Business Administration, Operations Management, or a related field.
What We Offer

As a member of our team, you will have the opportunity to work with a dynamic and innovative organization that values excellence, collaboration, and continuous improvement. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.



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