Restaurant Operations Manager
2 months ago
Job Summary:
We are seeking a highly motivated and experienced Restaurant Operations Manager to join our team at Love's Travel Stops & Country Stores. As a key member of our restaurant management team, you will be responsible for ensuring the smooth and efficient operation of our restaurant, leading staff, managing processes, and executing strategies to enhance sales and customer satisfaction.
Key Responsibilities:
- Ensure a safe, clean, and well-maintained facility through facilities and equipment maintenance along with adherence to proper food safety procedures.
- Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation.
- Assist the Restaurant Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
- Work with the team to prepare and package customer orders in a timely manner to maximize customer service expectations and results.
- Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
- Collaborate with Restaurant Manager in the efforts of talent acquisition.
Requirements:
- Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
- 1+ years restaurant management experience.
- 1+ years managing operations with an annual sales volume of $1+million.
- 1+ years affecting and deciphering budgets and P&L statements.
- 1+ years supervising and training 5-10+ employees.
- Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
- A valid driver's license and ability to successfully complete a pre-employment background check and drug screening.
Skills and Demands:
- Excellent communication and interpersonal skills with a customer satisfaction focus.
- Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
- Strong organizational and multitasking abilities with attention to detail.
- Effective teamwork skills.
Our Culture:
We are committed to providing a positive and inclusive work environment that values diversity, equity, and inclusion. We offer competitive pay, benefits, and opportunities for career growth and development.
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