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Operational Support Coordinator
2 months ago
As a member of the Cambridge International Systems team, you will join a dedicated and skilled global community that embodies core values such as commitment, integrity, and perseverance.
Cambridge International Systems, Inc. is seeking a full-time Operational Support Coordinator based in Oahu, HI. Candidates must hold a current DoD Top Secret security clearance.
COMPENSATION:
$70,000.00 - $91,000.00
KEY RESPONSIBILITIES
The Operational Support Coordinator will be essential in managing a 24/7 Watch Floor, assisting our Navy client, and ensuring that sustainment operations align with established objectives.
Cambridge International Systems focuses on identifying IT Network Engineering needs, enhancing IT capabilities, and delivering technical solutions to support the Navy's mission.
WORK SCHEDULE:
Must be prepared to work shifts, overtime, holidays, and weekends as necessary. Typical shifts are 12 hours per day within a 40-hour work week.
As a member of a 24/7 support team, you will oversee daily operations and participate in a rotating watch to ensure project deliverables are met.
You will monitor operations, including mission and support systems (generators, HVAC, etc.), and utilize a variety of access and technical tools to promptly address many technical issues that may impede the mission.
Provide basic troubleshooting skills to resolve issues.
Act as a liaison for escalation management between operations and support teams for swift restoration notifications.
Deliver timely updates to clients, senior leadership, and the Program Manager for situational awareness documentation.
Conduct handover briefings, maintain handover logs, and present to incoming watch teams.
Prepare and distribute information reports, presentations, and other deliverables to project leadership.
Facilitate routine project status meetings with Government Project Managers and the Cambridge project team, identifying project challenges and risks while proposing alternatives for success and continuous improvement of enterprise processes.
Ensure project deadlines are met and tasks remain within project scope.
Demonstrate initiative and the ability to collaborate within a team while keeping Cambridge management informed of changing priorities and challenges.
Minimum High School diploma and four (4) years of experience in a team environment.
Must possess an active DoD Top Secret security clearance with the ability to obtain a TS/SCI.
Ability to adhere to Standard Operating Procedures (SOP).
Basic knowledge of electronics and electricity.
Willingness to work shifts, overtime, holidays, and weekends as required.
Ability to establish trust and credibility with managers and senior Navy leaders while fostering open communication within teams.
Respond swiftly to situations
Well organized
Customer-focused
Effectively work in diverse environments, including civilians, military, and contractors
Manage multiple issues and assignments concurrently.
Must be adept at using various technologies such as computers and other tools relevant to the position.
PREFERRED QUALIFICATIONS
IAT Level I or higher certification
Military Training Schools
US Veteran
TRAVEL REQUIREMENTS
Occasional overnight travel may be necessary.
WORK ENVIRONMENT AND CONDITIONS
Cambridge International Systems adheres to Temporary Duty Station (TDY)/Outside Continental United States (OCONUS) vaccination requirements.
If this position requires OCONUS travel, please refer to applicable current vaccination requirements by location.
Must be able to work in an office environment, sitting at a desk and using a computer for most of the workday.
May be required to travel short distances to offices/conference rooms and buildings on site.
EMPLOYEE BENEFITS
Cambridge International Systems is dedicated to investing in our employees and their future by offering competitive compensation, career development opportunities, comfortable working conditions, and a comprehensive benefits package, including:
Medical, dental, vision, Life/AD&D/STD/LTD insurance
401(k) matching and immediate vesting
Paid time off and holidays
Generous tuition & training assistance program
Relocation assistance
Sign-on bonuses
Referral bonuses
Performance-based bonuses
Community involvement & outreach
Wellness program
Employee Assistance Program (EAP)
Tickets at Work
Refer to a friend
If you know someone who may be interested, please share this posting. We are a growing team and there may be more opportunities like this one here at Cambridge International Systems.
ABOUT US
At Cambridge, we believe that innovation and agility flourish through diverse collaboration.
Our team consists of unique individuals, and we are committed to providing equal opportunity in recruiting, hiring, training, and promoting individuals in all job categories without regard to race, color, religion, national origin, gender, age, disability, genetic information, veteran status, sexual orientation, gender identity, or any other protected class or category as defined by federal, state, or local laws or regulations.
We are firmly committed to supporting equal employment opportunity and affirmative action in accordance with applicable federal, state, and local laws and regulations.
If you are a qualified individual with a disability or a disabled veteran requiring assistance with the application process, please visit for information on how to request assistance.
