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Chief Information Technology Officer

2 months ago

Bethel, Alaska, United States Yukon-Kuskokwim Health Corporation Full time

About the Organization:

The Yukon-Kuskokwim Health Corporation (YKHC) is committed to delivering healthcare services to the Yup'ik Eskimo Native community in Southwestern Alaska. With a vision to enhance the health of Alaska Natives, YKHC operates a hospital in Bethel along with numerous clinics throughout the YK Delta region. The organization strives to improve healthcare delivery and operational efficiency while maintaining a high standard of customer service and product quality.

Role Summary:

As an integral member of the IT department at YKHC, you will report directly to the Chief Information Officer. Your primary responsibility will be to ensure that IT operations are in sync with the strategic objectives of the organization. You will be tasked with delivering innovative technological solutions, safeguarding the IT infrastructure, and streamlining business processes to further YKHC's mission.

  • Oversee IT operations to fulfill YKHC's commitment to outstanding health services for Alaska Natives.
  • Foster a culture centered around customer satisfaction and guarantee the provision of high-quality services and products.
  • Engage with external partners to enhance key technologies and service delivery.
  • Set performance metrics and service level agreements to drive continuous improvement.
  • Lead technical teams in the introduction of new products and services aimed at improving healthcare delivery.

Qualifications:

  • Education: A Bachelor's degree in business, computer science, or a related discipline.
  • Experience:
    • Non-Supervisory - 5 years of experience managing IT in a healthcare setting.
    • Supervisory - 5 years in a managerial role within IT.
  • Certifications: ITIL, Cisco, and Microsoft certifications are preferred.
  • Skills:
    • Expertise in a variety of software and hardware systems.
    • Familiarity with IT Infrastructure Library (ITIL) best practices.
    • Strong background in customer service, relationship management, and HIPAA compliance.
    • Excellent leadership, communication, and decision-making abilities.
    • Capacity to prioritize tasks, develop strategic IT plans, and collaborate effectively.

Perks:

  • Paid time off, holidays, and comprehensive health insurance.
  • Life and Disability Insurance, Flexible Spending Account options.
  • Retirement plans and access to an Employee Wellness Center.

At YKHC, we celebrate diversity and incorporate Indigenous preferences in our hiring practices. Background checks are performed to ensure the safety and satisfaction of our customers.

We are dedicated to achieving exceptional health outcomes together.