Pet Care Manager

1 week ago


Thousand Oaks CA USA, United States PetSmart Full time
About Our Store

We're a community-driven pet care company that's passionate about providing exceptional experiences for our customers and their pets. As a PetSmart team member, you'll be part of a dynamic and supportive environment that's dedicated to making a difference in the lives of pets and their families.

About Your Role

In this role, you'll play a key part in leading our store team to deliver outstanding customer service and create a personalized shopping experience for our pet parents. You'll be responsible for:

  • Pet Parent Engagement: Building strong relationships with our customers and their pets to understand their needs and preferences.
  • Associate Leadership: Mentoring and guiding a team of retail and pet care associates to ensure a safe, clean, and fun environment for our pets and pet parents.
  • Overall Retail Initiatives: Collaborating with our leadership team to drive sales growth, improve customer satisfaction, and maintain a high level of operational excellence.
About Your Career

We're committed to helping you grow and develop your skills and career. As a PetSmart team member, you'll have opportunities to:

  • Gain experience in different business areas, from retail to pet grooming and boarding.
  • Develop your leadership skills and take on new challenges as an Assistant Manager or Store Manager.
  • Transfer to any of our 1,600 stores nationwide.
The PetSmart Difference

We're more than just a pet store – we're a community of pet lovers who are passionate about making a difference. As a PetSmart team member, you'll be part of a dynamic and supportive environment that's dedicated to:

  • Providing exceptional customer service and creating a personalized shopping experience for our pet parents.
  • Supporting the well-being and happiness of pets in our care.
  • Building strong relationships with our customers and their pets to understand their needs and preferences.

We're an equal opportunity employer and welcome applications from qualified candidates who share our passion for pets and customer service. Apply now to join our team and be part of a community that loves pets as much as you do


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