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Pet Care Manager

2 months ago

City of Industry CA USA, United States PetSmart Full time
About Our Store

We're a community of pet lovers who share a passion for providing exceptional care and service to our furry friends and their owners. As a PetSmart team member, you'll be part of a dynamic and supportive environment where you can grow and develop your skills.

About Your Role

In this role, you'll play a key part in ensuring our stores run smoothly and efficiently. You'll lead a team of retail and pet care associates who are dedicated to providing a safe, clean, and fun environment for our pets and pet parents. Your responsibilities will include:

  • Pet Parent Engagement: You'll set the standards for customer engagement, ensuring every pet and pet parent has a positive experience in our stores. You'll build relationships with customers and their pets, creating a personalized shopping experience that exceeds their expectations.
  • Associate Leadership: As the Associate Lead, you'll help lead a team of passionate and dedicated associates who are as passionate about pets as we are. You'll provide guidance and support to help them develop their skills and achieve their goals.
  • Overall Retail Initiatives: You'll work closely with our retail team to ensure we're providing the best possible experience for our customers. This includes ensuring our associates have extensive knowledge of pet solutions and building connections with pet parents.
About Your Career

We're committed to helping you grow and develop your career with us. As a PetSmart team member, you'll have opportunities to:

  • Gain experience in a different business unit, from the store to the salon or the Pets Hotel
  • Develop your leadership skills as an Assistant Manager or Store Manager
  • Tackle the challenge of a new store opening
  • Transfer to any one of our 1600 stores nationwide
The PetSmart Difference

We're not just a pet store – we're a community of pet lovers who are passionate about making a difference in the lives of pets and their owners. We're committed to providing exceptional care and service, and we're looking for talented and dedicated team members to join us on this journey.

We're an equal opportunity employer and welcome applications from all qualified candidates. We're committed to creating a diverse and inclusive work environment that reflects the communities we serve.

The California pay range for this position is from $16.86 to $33.68 per hour. Exact rate of pay will be based on store location, position, and experience level. In no instance will PetSmart pay less than the minimum wage. This position is also eligible for benefits as described at https://www.petsmart.com/careers.