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Pet Care Manager

2 months ago

Long Beach CA USA, United States PetSmart Full time
About Our Store

We're a community of pet lovers who share a passion for providing exceptional care and service to our furry friends and their owners. As a PetSmart team member, you'll be part of a dynamic and supportive environment where you can grow and develop your skills.

About Your Role

In this role, you'll play a key part in ensuring our stores run smoothly and efficiently. You'll lead a team of retail and pet care associates who are dedicated to providing a safe, clean, and fun environment for our pets and pet parents. Your responsibilities will include:

  • Pet Parent Engagement: You'll set the standards for customer engagement, ensuring every pet and pet parent has a positive experience in our stores. You'll build relationships with customers and their pets, creating a personalized shopping experience that exceeds their expectations.
  • Associate Leadership: As a leader, you'll help develop and motivate a team of associates who share your passion for pets. You'll provide guidance and support to ensure they have the skills and knowledge needed to deliver exceptional customer service.
  • Overall Retail Initiatives: You'll work closely with our retail team to drive sales growth, improve store operations, and enhance the overall customer experience. You'll be responsible for implementing initiatives that drive business results and improve customer satisfaction.
About Your Career

We're committed to helping you grow and develop your career with us. As a PetSmart team member, you'll have opportunities to:

  • Gain experience in a different business unit, such as our salons or Pets Hotel
  • Develop your leadership skills as an Assistant Manager or Store Manager
  • Tackle the challenge of a new store opening
  • Transfer to any one of our 1600 stores nationwide
The PetSmart Difference

We're more than just a pet store - we're a community of pet lovers who share a passion for providing exceptional care and service. Our team members are dedicated to making a difference in the lives of pets and their owners. If you're passionate about pets and want to be part of a dynamic and supportive team, we'd love to hear from you.