Senior E-Commerce Business Analyst
4 weeks ago
Ryerson is seeking a Senior E-Commerce Business Analyst to help bridge the gap between metal producers' supply and end-users' demand. As a key member of the e-Commerce team, you will leverage data insights to drive business decisions, optimize online sales performance, and enhance customer experience across our e-Commerce platforms.
Key Responsibilities:
- Collaborate with the e-Commerce team, ERP programmers, and 3rd party web designers to prioritize and complete systems analysis efforts for the e-Commerce solution
- Gather requirements and develop functional designs for various platforms, including SAP ECC 6.0, 3.0, STS, and CSW
- Identify, investigate, and/or confirm reported issues, determine the source, and coordinate resolution
- Create testing data for e-commerce and monitor daily batch jobs for errors
- Field questions from other areas, such as pricing, customer price sensitivity, and discount codes
- Attend meetings related to e-Commerce, including Daily Standup, UAT, Technical, and others
Requirements:
- Bachelor's degree preferred or an Associate's degree with 7+ years of work experience
- 5+ years of proven software development experience in e-Commerce or a similar role
- Familiarity with all phases of the software development lifecycle
- Proficiency in SAP ECC 6.0 and essential modules, including SD and MM
- Strong analytical skills with proficiency in data analysis tools, such as MS Excel, Google Analytics, and SQL
- General understanding of the order management process, with hands-on experience a plus
- Excellent communication skills, comfortable discussing strategic direction with executives and technical issues with programmers
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment based on race, color, sex, age, national origin, religion, disability, or genetic information.
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