Automotive Service Consultant

1 day ago


Richmond Heights, Virginia, United States Hendrick Automotive Group Full time

Join Hendrick Automotive Group, a leader in the automotive industry, as a Service Advisor. With competitive pay and opportunities for career growth, this role is perfect for individuals who are passionate about delivering exceptional customer service.

As a Service Advisor at Hendrick Automotive Group, you will be the first point of contact for our customers in the service department. Your expertise will guide customers through the maintenance and repair process, ensuring a seamless and satisfying experience. You will work closely with technicians to identify required maintenance and advise customers on necessary and recommended services.

This is an excellent opportunity for those looking to start or advance their career in the automotive industry. Our company values diversity, teamwork, and continuous improvement, making it an ideal place to grow professionally and personally.

In this role, you will:

  • Work with customers to identify required maintenance
  • Advises customers on necessary and recommended services
  • Offers additional services and repairs to customers
  • Computes cost of replacement parts and labor to restore vehicle to condition specified by customer
  • Estimates cost of mechanical, electrical, or other repairs
  • Schedules appointments with customer
  • Meets dealership's standards for repair and order production
  • Maintains CSI at or above Company standards

We offer a competitive salary range of $40,000 - $60,000 per year, depending on experience. This position requires regular attendance and may include evening hours, weekends, and holidays. If you are a team player with excellent communication skills and a passion for delivering exceptional customer service, we encourage you to apply.



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