Automotive Service Consultant
1 day ago
Estimated salary: $45,000 - $65,000 per year
">We are seeking a highly skilled and customer-focused Automotive Service Advisor to join our team at Hendrick Automotive Group. In this role, you will be the first point of contact for our clients in the service department, providing exceptional customer service and guiding them through the maintenance and repair process.
As a Service Advisor, you will work closely with customers and technicians to identify required maintenance and recommend necessary services. You will also estimate costs, schedule appointments, and meet dealership standards for repair and order production.
To succeed in this role, you should have excellent interpersonal, customer service, and organizational skills. Previous experience in the automotive or customer service industries is preferred. A valid driver's license is also required.
This is an exciting opportunity to join a dynamic team and contribute to the success of Hendrick Automotive Group. If you are a motivated and customer-centric individual who is passionate about delivering exceptional service, we encourage you to apply.
Key Responsibilities:
- Provide exceptional customer service and ensure a seamless experience for our clients
- Work closely with customers and technicians to identify required maintenance and recommend necessary services
- Estimate costs and schedule appointments
- Meet dealership standards for repair and order production
- Communicate effectively with customers and company personnel
Requirements:
- High school diploma or equivalent
- Previous experience in the automotive or customer service industries (preferred)
- Excellent interpersonal, customer service, and organizational skills
- A valid driver's license
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