Client Care Specialist I

2 weeks ago


Temecula, California, United States Newport Healthcare Full time

About Newport Healthcare:
Newport Healthcare is a leading organization in the field of behavioral health, committed to positively impacting the lives of young individuals through scientifically-supported treatment methods. We pride ourselves on assembling a highly skilled team of mental health professionals dedicated to fostering sustainable recovery. Our focus is not only on our clients but also on our team members, offering competitive salaries, opportunities for professional development, student loan assistance, and a strong commitment to diversity, equity, and inclusion.

Transforming Lives. Rebuilding Families.

Key Responsibilities:
The primary objective of this position is to oversee the safety and well-being of our clients while establishing meaningful connections with them. This includes:

  • Assisting clients in group settings and addressing individual challenges.
  • Setting behavioral boundaries and documenting client progress.
  • Identifying the need for professional interventions and communicating findings to the treatment team.
  • Contributing to the maintenance of a supportive care environment.

Essential Duties:
As a Client Care Specialist, you will be responsible for:

  • Maintaining awareness of the whereabouts and activities of all assigned clients.
  • Utilizing verbal de-escalation techniques to ensure client safety and manage crises.
  • Facilitating daily schedules and activities, including chores, meal services, and therapeutic groups.
  • Documenting daily shift notes for each client.
  • Communicating effectively with treatment teams regarding client concerns.
  • Supervising medication administration and ensuring compliance with health regulations.
  • Providing safe transportation for clients during community outings.
  • Adhering to all organizational policies and documentation requirements.
  • Staying current with all necessary training and certifications.

Qualifications:
To be considered for this role, candidates should possess:

  • A high school diploma or GED (Bachelor's degree in psychology, counseling, or sociology preferred).
  • Experience in behavioral health settings with young adults is advantageous.
  • A valid driver's license and eligibility for insurance coverage.
  • Certification in CPI and CPR within the first month of employment.

Physical Requirements:
The role demands the ability to walk, sit, stand, bend, lift, and move throughout the workday. Reasonable accommodations may be made for individuals with disabilities.

Compensation:
The salary range for this position is competitive, based on education and experience. Benefits include medical, dental, and vision coverage, life insurance, flexible spending accounts, a 401k plan, and paid time off.

Newport Healthcare is an Equal Opportunity Employer, committed to creating an inclusive environment for all employees.



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