Automotive Service BDC Representative

5 days ago


Oak Lawn, Illinois, United States Steve Napleton Auto Group Full time
Job Overview

We are a family-owned automotive group with a rich history in Chicago automobile retailing. Our group is growing rapidly, and we're seeking a highly motivated individual to join our Centralized Service BDC Team in Oak Lawn.

Primary Responsibilities
  • Schedule service customer appointments through inbound and outbound phone calls, emails, and text messages.
  • Utilize our Service CRM to follow up with customers regarding online scheduled service appointments, customer requests, due services, warranty information, and recall notices.
  • Record all communications with customers in the CRM accurately.
Requirements
  • Availability to work between Monday and Friday, 7:30am-4:30pm or 9am-6pm, and Saturdays, 8am-3pm (rotating shifts).
  • Excellent attendance history.
  • Strong computer skills.
  • Able to multitask and work independently as well as in a team.
  • Positive attitude, goal-focused, and self-motivated.
  • Excellent customer service skills and experience working over the phone (preferred).
Benefits
  • 401(k) plan with matching.
  • Health, dental, and vision insurance.
  • Life insurance.
  • Earned PTO and major holidays off and paid.
  • Employee discount.
  • 12 weeks paid maternity leave for mothers and 5 days for fathers.
Work Environment

We offer a fun, fast-paced, and collaborative work environment with growth and advancement opportunities. Our group supports the local community and provides a positive work-life balance.

Salary and Experience
  • Starting salary: $17/hour + commissions.
  • Service support experience preferred.

  • BDC Representative

    5 days ago


    Oak Lawn, Illinois, United States Mike Haggerty Auto Full time

    Job OverviewAt Mike Haggerty Auto, we are seeking a highly motivated and professional BDC Representative to join our team. As a BDC Representative, you will play a critical role in supporting our customers and helping us build and represent our General Motors brand.We offer a dynamic and supportive work environment, with opportunities for growth and...


  • Oak Lawn, Illinois, United States Mike Haggerty Buick GMC Full time

    Job OpportunityWe're seeking a skilled Automotive Sales Representative to join our team at Mike Haggerty Buick GMC in Oak Lawn, IL. Our dealership is conveniently located near a major highway and offers a range of benefits, including competitive pay, great culture, and excellent training opportunities.As an Automotive Sales Representative, you will be...


  • Oak Lawn, Illinois, United States Mike Haggerty Buick GMC Full time

    About Mike Haggerty Buick GMCWe're a dynamic and growing dealership in Oak Lawn, IL, seeking a talented Automotive Sales Representative to join our team.Job SummaryWe're looking for a highly motivated and results-driven individual to become an expert on our luxury car lineup and deliver exceptional customer service. As a Sales Representative, you'll work...


  • Oak Lawn, Illinois, United States Steve Napleton Auto Group Full time

    Job OverviewWe are a family-owned automotive group with a rich history in Chicago automobile retailing. Our group is expanding rapidly, and we are seeking a talented Service Manager to join our team.The successful candidate will be responsible for leading our service department and ensuring a seamless customer experience from start to finish. Our team of...


  • Oak Lawn, Illinois, United States Mike Haggerty Auto Full time

    Job OverviewWe are seeking a part-time BDC agent to make outgoing phone calls to our existing customer database to drive traffic in the showroom, resulting in more sales. Experience is preferred but not required. We offer flexible hours and a schedule that suits your needs. Our team is oriented towards providing a great work environment and opportunities for...


  • Oak Lawn, Illinois, United States Napleton Automotive Group Full time

    Join Our Team as an Automotive Sales ConsultantThe Ed Napleton Automotive Group is seeking a highly motivated and customer-focused Sales Consultant to join our team at Oak Lawn Honda. As a Sales Consultant, you will play a critical role in ensuring a positive customer experience and driving sales growth.Key Responsibilities:Assist customers in selecting the...


  • Oak Lawn, Illinois, United States Napleton Automotive Group Full time

    Job Summary:The Napleton Automotive Group is seeking a highly motivated and customer-focused Automotive Sales Consultant to join our team. As a Sales Consultant, you will play a critical role in delivering exceptional customer experiences and driving sales growth.Key Responsibilities:Assist customers in selecting the right vehicle for their needs, providing...


  • Oak Lawn, Illinois, United States Napleton Automotive Group Full time

    About the RoleThe Ed Napleton Automotive Group is seeking a highly motivated and customer-focused Sales Consultant to join our team at Oak Lawn Honda. As a Sales Consultant, you will play a critical role in ensuring a positive customer experience and driving sales growth.Key ResponsibilitiesAssist customers in selecting the right vehicle for their needs,...


  • Oak Lawn, Illinois, United States Webb Chevrolet Oak Lawn Full time

    About Webb AutomotiveAs a family-owned business, Webb Automotive has been a leading provider of automotive services for over 50 years in Illinois and Northwest Indiana. Our commitment to excellence and customer satisfaction has earned us a reputation as a trusted partner in the automotive industry.Position OverviewWe are seeking a highly motivated and...


  • Oak Lawn, Illinois, United States Berman Chrysler Dodge Jeep Ram Full time

    Job Title: Automotive Sales/Product SpecialistAre you passionate about delivering exceptional customer experiences and driving sales growth? We're seeking a highly motivated and customer-focused Automotive Sales/Product Specialist to join our team at Berman Chrysler Dodge Jeep Ram.Job SummaryAs an Automotive Sales/Product Specialist, you will play a critical...


  • Oak Lawn, Illinois, United States Berman Chrysler Dodge Jeep Ram Full time

    Job SummaryWe are seeking a highly skilled Automotive Sales/Product Specialist to join our team at Berman Chrysler Dodge Jeep Ram. As a key member of our sales team, you will be responsible for providing exceptional customer service and ensuring a seamless car buying experience for our clients.Key ResponsibilitiesEngage with customers to determine their...


  • Oak Lawn, Illinois, United States Oak Lawn Honda Full time

    About the RoleThe Ed Napleton Automotive Group is seeking a highly skilled and motivated Sales Consultant to join our team at Oak Lawn Honda. As a Sales Consultant, you will be the face of our dealership and play a crucial role in ensuring a positive customer experience.Key ResponsibilitiesCustomer Interaction: Assist customers who enter the dealership,...


  • Oak Lawn, Illinois, United States Oak Lawn Honda Full time

    {"Job Title": "Automotive Sales Consultant", "Job Description": "Unlock Your Potential at Oak Lawn HondaAre you a sales enthusiast looking for a challenging and rewarding career? Do you have a passion for delivering exceptional customer experiences? We're seeking a highly motivated and results-driven Automotive Sales Consultant to join our team at Oak Lawn...


  • Oak Lawn, Illinois, United States Berman Auto Group Full time

    Automotive Sales/Product SpecialistAt Berman Chrysler Dodge Jeep Ram, we are seeking a highly motivated and customer-focused Automotive Sales/Product Specialist to join our team. As a Sales/Product Specialist, you will play a critical role in providing exceptional customer experiences and driving sales growth.Key Responsibilities:Engage with customers to...


  • Oak Lawn, Illinois, United States Webb Chevrolet Oak Lawn Full time

    About Webb AutomotiveAs a family-owned business, Webb Automotive has been a driving force in Illinois and Northwest Indiana for over 50 years. Our culture is built on embracing change, continuous education, and innovation, making us a beacon of opportunity for those seeking career growth.We're a hub of perpetual learning, where our team guides and educates...


  • Oak Lawn, Illinois, United States Steve Napleton Auto Group Full time

    Job OverviewWe are a family-owned automotive group seeking a talented Service Advisor to join our team at Steve Napleton Auto Group. As a Service Advisor, you will play a critical role in providing exceptional customer service and ensuring seamless communication between customers and technicians.Key ResponsibilitiesProvide top-notch customer service,...


  • Oak Lawn, Illinois, United States Berman Auto Group Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales/Product Specialist to join our team at Berman Auto Group. As a Sales/Product Specialist, you will play a critical role in assisting our customers in their car buying journey, from initial contact to delivery.Key ResponsibilitiesEngage with customers to determine their needs and...


  • Oak Lawn, Illinois, United States Mike Haggerty Buick GMC Full time

    We're seeking a skilled and motivated individual to join our team at Mike Haggerty Buick GMC as an Automotive Sales Representative. As a key member of our sales team, you will be responsible for delivering exceptional customer service and providing expert knowledge on our luxury vehicle lineup.Responsibilities:• Develop and maintain a thorough...


  • Oak Lawn, Illinois, United States Webb Chevrolet Oak Lawn Full time

    Customer Service Representative - Full TimeAbout Webb Chevrolet Oak Lawn: As a well-established family-owned dealership, Webb Chevrolet Oak Lawn has been a trusted name in the automotive industry for decades, serving the community with dedication and integrity. Our workplace culture promotes adaptability, ongoing learning, and innovation, making it an ideal...


  • Oak Lawn, Illinois, United States Webb Chevrolet Oak Lawn Full time

    Customer Service Representative - Full TimeAbout Webb Chevrolet Oak Lawn: As a proud family-owned establishment, Webb Chevrolet Oak Lawn has been a cornerstone in the automotive industry for over five decades, serving the community with dedication and excellence. Our culture fosters adaptability, ongoing education, and innovation, making Webb Chevrolet Oak...