Revenue Cycle Operations Supervisor

3 weeks ago


Reston, Virginia, United States Meduit | Driving Revenue Cycle Performance Full time
Job Title: Revenue Cycle Operations Supervisor

The Revenue Cycle Operations Supervisor is a key member of the Meduit team, responsible for overseeing the day-to-day activities of assigned projects and teams. This role requires a strong understanding of project scope, issue identification, and risk management, as well as the ability to implement process improvements to drive revenue cycle performance.

Key Responsibilities:
  • Effective training and development of new and existing staff to ensure they have the necessary skills and knowledge to perform their duties.
  • Monitoring staff performance, inventory levels, and meeting with staff monthly to discuss performance expectations and goals.
  • Providing guidance and mentorship to teams to create a successful and knowledgeable team.
  • Collaborating with peers and cross-functional teams to enhance company success and drive revenue cycle performance.
  • Assisting in the implementation of best practices and processes to maximize revenue and collection abilities.
  • Participating in problem-solving for clients to best meet performance targets and ensure client satisfaction.
  • Monitoring key performance indicators (KPIs) to provide insight into daily operations, ensure effectiveness, and guide continuous improvement.
  • Ensuring projects meet and exceed client expectations and communicating timely to leadership any issues or concerns related to client performance or internal staff performance and quality.
  • Participating in the hiring and management of staff, overseeing competencies and performance expectations.
  • Communicating with leadership to ensure processes are properly managed and staffing needs are appropriately allocated to each project.
  • Preparing month-end reporting to clients and communicating regularly with leadership regarding client performance.
  • Supporting and mentoring team and staff using excellent interpersonal skills and modeling company values on an ongoing basis.
Requirements:
  • Achieving expected financial results, operating standards, and service levels.
  • Maintaining excellent relationships with clients, vendors, and business partners.
  • Representing Meduit professionally with best-in-class service.
Qualifications:
  • Associates degree in business administration, healthcare administration, or other relevant degree that delivers analytical skills and abilities.
  • 2-5 years' experience in revenue cycle operations, including billing, insurance follow-up, government and non-government regulations, hospital and physician-based entities, denials management, underpayments/zero payments, and other revenue cycle functions.
  • Or, equivalent level of education and experience.
  • Outstanding communication abilities, both written and verbal skills required.
  • Delegation skills and excellent organization skills.
Work Environment:

This is a remote position with some PST hours required. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Meduit is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, military status, genetic information, sexual orientation, marital status, domestic violence victim status, or status as a protected veteran or any other federal, state, or local protected class.



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