Transaction Account Specialist
1 day ago
CapFed is seeking a highly skilled Transaction Account Specialist to join our team. As a key member of our Transaction Account Services team, you will provide exceptional support to our customers and internal stakeholders.
Key Responsibilities:- Provide credit and debit card program support, including application of credit card payments, card maintenance, GL reconciliation, and processing and logging recovered cards.
- Process ATM and check adjustments and associated transactions.
- Research and process chargeback and resubmit transactions.
- Respond to internal and external customer service requests in a timely manner, creating standardized customer correspondence using integrated software suites.
- Perform other duties as assigned.
- A minimum of one year up to three years of similar or related experience, including preparatory experience.
- A high school degree or equivalent.
- Ability to use database, spreadsheet, and word processing software suites to record and maintain records, with customer contact as necessary via verbal and written correspondence.
- Attention to detail and the ability to analyze customer issues, answer questions, suggest solutions, and provide counsel.
This is a primarily sedentary role with limited physical exertion and occasional lifting of up to 10 lbs. You must be able to operate routine office equipment, including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Regular in-office attendance is required.
CapFed is an equal opportunity employer and celebrates diversity. We are committed to creating an inclusive environment for all employees.
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Transaction Account Specialist
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Transaction Account Services Representative
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Accounting Intern
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Accounting Intern
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Accounting Intern
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Assistant Plant Controller/Accountant
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