Customer Service Representative

4 weeks ago


Brea, California, United States American First Credit Union Full time
Job Title: Member Service Representative

American First Credit Union is a leading financial institution in Orange County, seeking a highly skilled Member Service Representative to join our team.

Job Summary:

We are looking for a dedicated and customer-focused individual to provide exceptional service to our members through various communication channels, including phone, email, and in-person interactions.

Key Responsibilities:
  • Provide timely and effective resolution to member inquiries and concerns
  • Utilize strong communication and interpersonal skills to build rapport with members and internal stakeholders
  • Stay up-to-date on products and services offered by American First Credit Union to effectively promote and sell financial solutions to members
  • Work collaboratively with other departments to ensure seamless member experience
  • Meet or exceed performance metrics and quality standards
Requirements:
  • 1 year of experience in sales/customer service environment
  • 1 year of experience answering phones in a fast-paced environment, preferably in the financial industry
  • Excellent communication and member service advisory skills
  • Proficient computer skills
  • Ability to work in a fast-paced environment
  • Spanish speaking preferred but not required
Benefits:
  • Medical, dental, vision, paid life, long-term disability, and AD&D insurance
  • Generous 401(K) plan with employer match
  • Financial advisor
  • Free banking
  • Discounts on consumer loans
  • Paid holidays, vacation, sick, and flexible spending accounts
  • Tuition reimbursement
  • Special recognition programs
About Us:

American First Credit Union is a financial cooperative, owned entirely by members, with a commitment to providing the highest quality financial services. We offer a safe and secure environment for our members and employees, with a focus on community involvement and employee development.



  • Brea, California, United States California Food Management LLC Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at California Food Management LLC. As a Customer Service Representative, you will be responsible for providing exceptional guest service, ensuring a positive dining experience for our customers.Key ResponsibilitiesDevelop and maintain professional relationships with...


  • Brea, California, United States Alta Resources Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Alta Resources. As a key member of our client support team, you will play a vital role in delivering exceptional service to our clients and their customers.Key ResponsibilitiesUse various communication channels to address customer needs...


  • Brea, California, United States Pottery Barn Full time

    Customer Service RepresentativeAt Pottery Barn, we're committed to delivering exceptional customer experiences. As a Customer Service Representative, you'll play a key role in ensuring our customers receive the highest level of service. Your responsibilities will include:Engaging with customers to understand their needs and preferencesProviding personalized...


  • Brea, California, United States Meduit Full time

    Job Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients, resolving their account balances, and ensuring a positive experience with...


  • Brea, California, United States MIK Full time

    Store OverviewAt MIK, we are looking for a Customer Service Representative to join our team. As a key member of our sales floor, you will be responsible for delivering exceptional customer service, helping customers find what they need, and ensuring a fast and friendly checkout experience.Key ResponsibilitiesDeliver friendly customer service to all...


  • Brea, California, United States Alta Resources Full time

    Job SummaryAlta Resources is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our client support team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities• Use phone, email, and other forms of communication to address customer...


  • Brea, California, United States Meduit Full time

    Job Title: Call Center Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Call Center Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional service to our patients, resolving their self-pay balances, and ensuring a...


  • Brea, California, United States Kimco Staffing Services Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their satisfaction.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and...


  • Brea, California, United States Workway Full time

    We are seeking a highly skilled Contact Center (Member Service Representative) to join our team at Workway BancForce. As a key member of our team, you will be responsible for providing exceptional customer service to our clients.Key Responsibilities:Handle inbound calls from credit union members in a fast-paced environment.Provide excellent customer service...


  • Brea, California, United States Service Champions Full time

    Job SummaryWe are seeking a highly motivated Client Services Representative to join our team at Service Champions. As a key member of our client-facing team, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of support.Key Responsibilities:Provide timely and effective support to...


  • Brea, California, United States Service Champions Full time

    Job OverviewWe are seeking a highly motivated and results-driven Client Services Representative to join our team at Service Champions. As a key member of our client-facing team, you will be responsible for delivering exceptional customer service and ensuring that our clients receive the highest level of support and satisfaction.Key Responsibilities:Provide...


  • Brea, California, United States Professional Search Group - Orange County Full time

    Job OverviewProfessional Search Group OC is seeking a skilled Customer Service Representative to join their clients team. The ideal candidate will be responsible for delivering exceptional member service by handling transactions, processing deposits, loan payments, and withdrawals, while also generating qualified product referrals.This role involves working...


  • Brea, California, United States Brea Endodontics Full time

    **Job Summary**Brea Endodontics is seeking a highly skilled and compassionate Customer Service Representative to join our team. As a key member of our front office staff, you will be responsible for providing exceptional patient care and ensuring a positive experience for all visitors to our office.Key Responsibilities:Greets and checks in patients and...


  • Brea, California, United States Professional Search Group - OC Full time

    Member Service Representative OpportunityProfessional Search Group - OC is seeking a highly skilled Member Service Representative to join their team. As a key member of the Contact Center, this individual will be responsible for delivering exceptional member service by handling a wide range of credit union products and services.Key Responsibilities:Process...


  • Brea, California, United States Nightingale Senior Care Full time

    About Nightingale Senior CareWe are a leading provider of non-medical caregiver services, dedicated to delivering exceptional care and support to seniors and dependent adults in the comfort of their own homes.Job SummaryWe are seeking a highly skilled and compassionate Customer Service Representative to join our team at Nightingale Senior Care. As a key...


  • Brea, California, United States Alta Resources Full time

    Alta Resources is seeking a highly skilled Customer Care Representative to join our team.Job SummaryAs a Customer Care Representative, you will be responsible for providing exceptional customer service and support to our clients. This role involves handling inbound and outbound phone calls, emails, and other customer inquiries. You will also be responsible...


  • Brea, California, United States Alta Resources Full time

    Job SummaryAlta Resources is seeking a highly skilled Customer Service Representative to join our Entertainment Department team. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide professional, quality...


  • Brea, California, United States UniUni Logistics Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at UniUni Logistics. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.Key ResponsibilitiesProvide timely and effective support to customers via phone,...


  • Brea, California, United States El Pollo Loco Full time

    Key Responsibilities:• Greet and assist customers with their orders in a friendly and helpful manner, ensuring a positive dining experience.• Process and assemble customer orders efficiently, maintaining accuracy and timeliness.• Apply suggestive selling techniques to enhance the customer experience and increase sales.• Welcome customer feedback and...


  • Brea, California, United States Domino's Pizza LLC Full time

    Domino's Pizza Team Member Job DescriptionAs a valued member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a warm welcomeTake customer orders accurately and efficientlyEnsure the front of the store is clean and...