Lead Fitness Instructor

2 weeks ago


New Orleans, Louisiana, United States Orangetheory - Franchise #0309 Full time
Job OverviewBenefits:
  • Dental coverage
  • Health coverage
  • Vision coverage

Inspire. Transform lives. Enjoy your work.
If you are reading this, you are likely a dedicated fitness expert eager to motivate others to reach their peak potential.


The Head Fitness Coach at Orangetheory - Franchise #0309 takes pride in being
a pivotal leader in the studio,a supportive mentor to the fitness team, and in aligning with the studio's objectives alongside the Studio Manager. They embody the OTF principles: Understands It. Desires It. and Has the Ability to Execute it.

As a Head Fitness Coach, you will provide guidance, education, and daily oversight to the fitness team. With a strong emphasis on customer service, fitness leadership, and member retention, you will collaborate closely with the Studio Manager and Regional Fitness Director to ensure a consistent and enjoyable experience for all members. Ideal candidates will possess exceptional communication, leadership, and customer service abilities. The Head Fitness Coach is responsible for member satisfaction and retention, developing a cohesive team of fitness coaches, and serving as the primary resource for all Orangetheory FITNESS-related matters within the studio.

As a Head Fitness Coach, your responsibilities will include:
  • Collaborating with the Studio Manager and Regional Leadership to ensure studio success
  • Creating a positive, energetic, and respectful studio atmosphere
  • Leading member engagement initiatives and in-studio marketing efforts to promote growth
  • Co-managing marketing and community outreach efforts to expand the business
  • Building pre-bookings, maintaining attendance, retaining existing clients, and achieving monthly revenue targets
  • Assisting Sales Associates with studio tours and sales while staying informed about pricing and promotions
  • Following up with new, current, and former clients
  • Addressing member concerns professionally and objectively to achieve resolution
  • Overseeing all aspects of the fitness staff and recruiting new coaches
  • Evaluating fitness staff against OTF standards using the Coach Accountability Matrix
  • Managing the studio's class schedule and coach schedules
  • Ensuring the studio is organized and clean, including maintaining AED pads and the First Aid Cabinet
  • Understanding MBO & OTF Mobile App functionalities and troubleshooting A/V systems
  • Conducting monthly fitness staff meetings and attending all mandatory webinars and meetings
  • Addressing fitness staff concerns professionally and objectively to achieve resolution
  • Coaching 10-15 OTF workouts weekly, including one weekend day
  • Being flexible and willing to work weekends and events as needed to support the studio
  • Maintaining current employee files, including resumes, CPR certifications, and emergency contact information
  • Non-coaching management duties averaging 15 hours per week.
Additionally, you will need to meet the following qualifications:
  • Hold and maintain a current fitness certification from an education organization approved by Orangetheory Fitness
  • Be AED/CPR certified
  • Possess a functional understanding of heart rate-based training.

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