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Retail Sales Specialist
2 months ago
Company Overview:
Club Pilates is a leading provider of group reformer classes, catering to a diverse clientele seeking to enhance their Pilates skills and overall fitness. With a strong presence across 36 states and 2 countries, Club Pilates is dedicated to making Pilates accessible and affordable for everyone.
As a pioneer in the industry, Club Pilates has developed a comprehensive 500-hour Teacher Training Program, ensuring high-quality instruction in group Pilates apparatus classes. The organization has successfully sold 700 territories in the United States and Canada, with over 450 instructors delivering more than 6 million workouts annually to a vast membership base.
Position Summary: The Sales Associate plays a crucial role in supporting the General Manager with membership sales, focusing on attracting new members to the studio and facilitating their enrollment in Intro Classes. Additionally, the Sales Associate contributes to member retention efforts. A background in Pilates is advantageous but not mandatory.
Key Qualifications:
- Strong sales, communication, and customer service abilities are essential.
- Goal-driven with a proven track record in achieving sales targets across memberships, retail, private training, and teacher training.
- Ability to learn and effectively utilize the Club Ready software system.
- Capacity to remain standing or seated for extended periods during the workday.
- Fluency in English with excellent verbal and written communication skills.
- Able to perform under pressure and meet tight deadlines.
- Proficient in computer usage.
- Willingness to travel occasionally as required.
Responsibilities:
- Implement the sales process, including lead generation, follow-up, and closing sales.
- Conduct facility tours while building rapport and identifying individual client needs.
- Maintain a satisfactory level of personal sales performance.
- Promote the club's objectives as a fitness and wellness provider.
- Present available services to both current and prospective members.
- Schedule quality appointments to meet monthly sales goals.
- Engage in special events to enhance club visibility and outreach.
- Take responsibility for developing and refining sales skills.
- Perform additional duties as assigned.
Compensation and Benefits:
- Competitive salary based on experience.
- Commission structure based on sales performance.
- Potential for bonuses linked to individual performance.
- Significant opportunities for career advancement within the organization, including sales and management roles.
