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Cannabis Sales Specialist

2 months ago

Toms River, New Jersey, United States Altitude Cannabis LLC Full time
Job Overview

Position: Cannabis Sales Specialist

Location: Toms River, NJ

Company Background

Altitude Cannabis LLC is dedicated to promoting the advantages of cannabis through an engaging retail experience. As a premier recreational marijuana dispensary, we provide a diverse selection of adult-use cannabis products sourced from top-tier producers.

Role Summary

The Cannabis Sales Specialist serves as the knowledgeable representative of Altitude Cannabis, engaging with customers to deliver exceptional service. The ideal candidate will demonstrate a commitment to personal growth, outstanding customer interaction skills, and meticulous attention to detail. This role presents an opportunity for professional development and increased responsibilities over time. The position requires availability throughout the week, with the Sales Specialist providing top-notch customer service and product dispensing as directed by management.

Key Competencies

To excel in this role, candidates must be: Passionate, Knowledgeable, Friendly, Dynamic, and Reliable. The Sales Specialist should consistently exhibit the following qualities:

  • Integrity
  • Accountability
  • Collaboration
  • Problem-Solving
  • Confidence
  • Adaptability

Responsibilities

The primary duties of the Cannabis Sales Specialist include:

  • Conducting personalized consultations with customers, providing detailed product education and recommendations.
  • Handling all sales transactions, ensuring compliance with cash management and inventory protocols.
  • Possessing a deep understanding of cannabis products, including terpenes, strains, and consumption methods.
  • Collaborating with team members to address customer inquiries and enhance the overall retail experience.
  • Greeting customers warmly, whether in person or over the phone, fostering a welcoming atmosphere.
  • Maintaining accurate customer records in accordance with state regulations and company policies.
  • Assisting customers in product selection, offering guidance on safe usage and dosage.
  • Supporting inventory management and cash handling tasks as needed.
  • Ensuring a clean and inviting environment for customers.
  • Demonstrating flexibility to cover shifts as required in a busy retail setting.

Qualifications

Education

• High school diploma or equivalent required.

• Preferred: 2 years of post-secondary education in a relevant field.

Experience

• Minimum of 2 years of experience in a customer service-focused role, preferably within the cannabis industry or a similar regulated field.

• Proven track record of taking on increased responsibilities and completing additional projects.

Knowledge and Skills

• Proficient in using POS systems and handling sales transactions.

• Familiarity with state laws governing cannabis.

• Strong arithmetic skills for inventory and cash management.

• Comprehensive knowledge of cannabis products, including their properties and effects.

Abilities

• Excellent customer service skills, both in person and over the phone.

• Ability to communicate effectively and calmly in a positive manner.

• Capacity to thrive in a fast-paced environment while maintaining composure.

• Demonstrated ability to be proactive, adaptable, and manage multiple tasks.

• Strong written and verbal communication skills.

• Attention to detail and the ability to prioritize tasks effectively.

• Must be at least 21 years of age and pass a background check as mandated by state law.

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