Customer Service Representative

1 week ago


Toms River, New Jersey, United States Sherwin-Williams Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Specialist. As a key member of our retail store team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Build strong relationships with customers, understanding their needs and preferences to provide personalized recommendations and solutions
  • Drive sales growth by promoting products, services, and promotions to customers
  • Process sales transactions accurately and efficiently, maintaining a high level of customer satisfaction
  • Maintain a clean and organized store environment, adhering to company standards and policies
  • Participate in visual merchandising and store displays to create an engaging and attractive shopping experience
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • Previous customer service or sales experience preferred
  • Ability to work in a fast-paced retail environment, meeting sales targets and providing excellent customer service
  • Strong communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues
  • Ability to lift up to 50 pounds and stand for long periods
What We Offer

As a Customer Service Specialist at Sherwin-Williams, you will have the opportunity to work in a dynamic and supportive team environment, with a focus on customer satisfaction and sales growth. We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.

We are an equal opportunity employer, committed to diversity and inclusion in the workplace. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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