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Patient Care Coordinator
2 months ago
We are seeking a skilled Healthcare Navigator to join our team at At Home Care Missouri. As a key member of our staff, you will play a vital role in ensuring that our clients receive the highest level of care and support.
Key Responsibilities- Client Assessment: Conduct thorough assessments of clients' needs and eligibility for services, utilizing standardized screening instruments.
- Service Coordination: Provide efficient and timely services to facilitate the eligibility review process, including gathering required information and documents.
- Case Management: Coordinate with staff to monitor clients' needs, program compliance, and treatment plans, ensuring seamless care delivery.
- Communication: Act as a client advocate, maintaining open lines of communication with clients, caregivers, and healthcare providers to ensure good customer relations and system efficiency.
- Reporting: Prepare reports by collecting and analyzing information, and secure data by completing database backups.
- Professional Development: Maintain professional and technical knowledge by attending educational workshops and reviewing professional publications.
- Experience: Have intake specialist, nurse, or related work experience with the long-term care client population, preferably Medicaid-related experience.
- Skills: Possess strong people skills, marketing, branding, public speaking, and customer focusing abilities, with a high level of personal skills to make formal presentations and deal effectively with diverse populations.
- Education: A high school diploma or equivalent is required, with a Community Health Worker certificate or related work experience preferred.