Adobe Journey Optimizer Administrator
2 days ago
We are seeking a highly skilled Adobe Journey Optimizer Administrator to join our team at Next Level Business Services, Inc.
About the RoleThe successful candidate will be responsible for administering Adobe Journey Optimizer, ensuring the smooth operation of our marketing automation platform. This includes troubleshooting data-related issues, performing root cause analysis, and implementing solutions to minimize downtime.
Key Responsibilities- Administer Adobe Journey Optimizer, ensuring data accuracy and integrity for campaigns.
- Monitor the platform daily, report any issues identified, analyze them, and fix them within agreed SLAs.
- Handle incidents related to AJO admin activities, such as user access management, issues related to channels like Email, SMS, Push notification, etc.
- Maintain comprehensive documentation of data processes, configurations, and known issues.
- Collaborate with the team to ensure seamless integration with other marketing automation platforms.
- Stay up-to-date with the latest features and best practices for Adobe Journey Optimizer.
- 2-3 years of experience in Adobe Journey Optimizer or similar marketing automation platforms as a Data Engineer.
- Working experience in Production Support team with AJO or similar marketing automation platforms.
- Strong SQL skills to manage and query the data.
- Good understanding of how to read personalization fields within communication templates.
- Ability to troubleshoot data-related issues and implement solutions.
- Experience with Adobe Experience Platform RT-CDP and Adobe Campaign.
We offer a dynamic work environment, competitive compensation, and opportunities for growth and development. If you are a motivated and detail-oriented individual with a passion for marketing automation, we encourage you to apply for this exciting opportunity.
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