Retail Store Operations Manager

6 days ago


Chicago, Illinois, United States Circle K Full time

Job Summary:

The Store Manager and Team Leader is responsible for overseeing the daily operations of a retail store, ensuring excellent customer service, and leading a team of employees to achieve sales and profitability goals.

Key Responsibilities:

  • Recruit, train, and develop a high-performing team of sales associates and management staff.
  • Develop and implement sales strategies to drive revenue growth and improve customer satisfaction.
  • Manage store inventory, including ordering, receiving, and stocking merchandise.
  • Monitor and control store expenses, including labor costs, inventory shrinkage, and other operational expenses.
  • Ensure compliance with company policies, procedures, and regulatory requirements.
  • Collaborate with the district manager and other store managers to achieve regional sales and profitability goals.
  • Provide excellent customer service, responding to customer complaints and concerns in a timely and professional manner.
  • Stay up-to-date on industry trends, competitor activity, and market conditions to inform business decisions.

Requirements:

  • High school diploma or equivalent required; bachelor's degree in business, marketing, or a related field preferred.
  • Minimum 2 years of retail management experience, with a proven track record of sales growth and team leadership.
  • Excellent communication, interpersonal, and problem-solving skills.
  • Ability to work in a fast-paced environment, with a strong focus on customer service and sales results.
  • Valid driver's license and reliable transportation.

What We Offer:

  • Competitive salary and bonus structure.
  • Opportunities for career advancement and professional growth.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Paid time off and holidays.


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