American Girl NYC Host

2 weeks ago


New York, New York, United States Mattel Full time
Job Title: Seasonal Host at American Girl NYC

Job Summary:

We are seeking a dynamic and customer-focused individual to join our team as a Seasonal Host at American Girl NYC. As a Seasonal Host, you will be responsible for delivering an exceptional dining experience to our guests, ensuring a warm and welcoming atmosphere in our restaurant.

Key Responsibilities:

Greet and seat guests promptly, maintaining accurate waitlists and maximizing seating capacity
Manage large crowds in a professional manner, resolving challenging service situations diplomatically
Create and maintain a pleasant ambiance in the dining room and party rooms through lighting, music, and table placement
Communicate accurate dining room and party room setup, along with special requests and birthday information, to the restaurant team
Share information on store and restaurant events with guests
Utilize Zomato reservation and InfoGenesis register systems, along with Microsoft Office, to perform job functions

Requirements:

Experience as a restaurant host, hotel concierge, or related customer service position preferred
Computer skills including restaurant reservation and POS systems, Microsoft Word, Excel, and Outlook, preferred
Experience working with children, preferred
Must be able to work a flexible schedule, including nights, weekends, and holidays

About Us:

American Girl is a subsidiary of Mattel, a purpose-driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose by employing the following behaviors: collaboration, innovation, and execution. We welcome new ideas and value new initiatives that challenge conventional thinking.

Why Join Us:

At Mattel, we believe in empowering our employees to create and deliver results. We offer a dynamic and inclusive work environment, where every person counts and working closely together always brings better results. Join our team and be part of a company that values creativity, innovation, and excellence.

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