American Girl NYC Sales Associate

4 weeks ago


New York, New York, United States Mattel Full time
Job Title: Sales Department Clerk for American Girl NYC

We are seeking a dynamic and customer-focused individual to join our team as a Sales Department Clerk at our American Girl NYC retail store.

Job Summary:

The Sales Department Clerk will provide exceptional sales assistance to customers, ensuring a seamless and enjoyable shopping experience. This role involves assessing customer needs, sharing product knowledge, and processing transactions accurately and efficiently.

Key Responsibilities:
  • Provide prompt and courteous service to customers, handling multiple customers effectively.
  • Assess and meet customer merchandise and service needs by sharing product knowledge and directing customers to merchandise.
  • Promptly and accurately process all point-of-sale transactions.
  • Help resolve customer problems and make suggestions to turn returns into exchanges.
  • Communicate merchandise and service needs to management on a timely basis.
Requirements:
  • Sales experience in the specialty retail or service industry, preferred.
  • Basic computer skills and experience using a POS System, preferable.
  • Experience working with children, preferred.
  • Willingness to work a flexible retail schedule, including days, nights, and weekends.
About American Girl:

American Girl is a subsidiary of Mattel, a purpose-driven company that empowers the next generation to explore the wonder of childhood and reach their full potential. We value collaboration, innovation, and execution, and we strive for excellence in all that we do.

Join us in creating innovative products and experiences that inspire, entertain, and develop children through play. Apply now to become a part of our team and contribute to our mission to make a positive impact on children's lives.



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