Patient Registration Specialist

22 hours ago


Waterbury, Connecticut, United States Waterbury Hospital Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Registration Specialist to join our team at Waterbury Hospital. As a key member of our registration department, you will play a critical role in ensuring the smooth and efficient registration process for our patients.

Responsibilities
  • Verify patient demographics and financial information for accurate billing and insurance purposes.
  • Collect and process patient payments, including estimated self-pay balances and financial assistance programs.
  • Obtain necessary signatures and insurance cards for admission records.
  • Provide patients with information regarding insurance verification and authorization processes.
  • Perform intake tasks, including phone calls, scheduling orders, faxes, and walk-in patients.
  • Utilize analytical skills to prioritize workload and make efficient use of time.
  • Promote and maintain working relationships within a multi-skilled team environment.
  • Provide coverage as needed in various registration areas and participate in training of co-workers.
Requirements
  • Strong customer service skills and ability to communicate effectively with patients, staff, and visitors.
  • Knowledge of PC, electronic modality, and business equipment.
  • Ability to exercise good judgment, time management skills, and follow procedures when setting priorities and handling stressful situations.
  • Clerical and mathematical skills, with ability to maintain confidential patient financial and medical information.
  • Comprehensive knowledge of hospital billing, third-party collection requirements, and credit and collection policies.
  • Knowledge of medical terminology and ability to work in a business office environment.

Education and Experience: High school graduate or equivalent, with at least two years of experience in a hospital, physician's office, or other medical setting with emphasis on patient registration and communicating billing and collections policies.



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