Fitness Club Representative

2 days ago


Austin, Texas, United States Crunch Fitness Full time
Job Summary

We are seeking a highly motivated and customer-focused Member Services Representative to join our team at Crunch Fitness. As a key member of our front desk staff, you will be responsible for providing exceptional service to our members and guests.

Key Responsibilities:
  • Greet all members and guests with a smile and enthusiasm, consistently demonstrating the dials of member engagement as part of the Crunch SLA process.
  • Assist with membership, retail, and tanning product sales.
  • Promote membership privileges, including tanning, group fitness, small group training, and childcare.
  • Deliver on new member enrollment expectations, including guest conversion, Peaks %, ACH %, and CrunchOne Kickoff standards.
Requirements:
  • Minimum 1 year of experience in a service-oriented position preferred.
  • Ability to communicate effectively and demonstrate proficiency in reading and writing skills required.
  • Strong customer service orientation.
  • CPR/AED certification required (can be obtained within 30 days of hire).
Compensation:

$12-$14/hour + commission. Benefits include PTO, subsidized health insurance coverage, basic life and AD&D, HSA, short-term disability, and free gym membership.



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