Dental Practice Operations Manager

3 weeks ago


Oviedo, Florida, United States Your Oviedo Dentist Full time
About Us

Your Oviedo Dentist is a private dental practice serving the Central Florida community. Founded in 2007, we've grown into a 14-operatory practice with specialties in Periodontics, Cosmetic, and Implant dentistry.

Job Description

We're seeking an exceptional Patient Care Coordinator to join our team. As our patients' first point of contact, you'll provide top-notch customer service and support. You'll be responsible for managing new patient experiences, answering multi-line inbound phone calls, verifying insurance benefits, and performing administrative tasks.

Responsibilities
  • New patient experience management
  • Answering multiple phone lines
  • Insurance verifications and treatment estimates
  • Patient tours of the office
  • Scheduling appointments
  • Patient communication via phone calls, texts, and emails
  • Fulfilling patient requests
  • Treatment presentation
  • Handling payments & refunds
  • Manage communication & practice management software
  • Support to the clinical team
Requirements
  • High School diploma or GED required; Associate's Degree preferred
  • 2+ years of Front Desk/Receptionist experience
  • Computer skills: knowledgeable in Microsoft Office
Working Conditions

Our office environment is moderate noise level. This role requires sitting frequently and standing occasionally. You'll also need to walk and utilize hand and finger dexterity.

This job description is not exhaustive and is subject to change. We're committed to providing a positive work environment that fosters growth and development.



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