Front Desk Representative
6 days ago
At The Rose Gaming Resort, we are seeking a skilled Front Desk Clerk to provide exceptional customer service and ensure a seamless guest experience. This role is ideal for individuals who enjoy working in a fast-paced environment and are passionate about delivering top-notch service.
Key Responsibilities:- Provide personalized attention to guests, responding to their needs and resolving any issues promptly.
- Manage the front desk operations, including check-in, check-out, and room assignments.
- Coordinate with the housekeeping department to ensure guest rooms are clean and ready for occupancy.
- Handle cash and credit transactions, maintaining accurate records and balancing the daily figures.
- Deliver exceptional customer service, addressing guest complaints and concerns in a professional manner.
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Excellent communication and interpersonal skills.
- Ability to multitask and work in a fast-paced environment.
- Valid driver's license and a minimum of three years of driving experience.
The physical demands of this role include frequent sitting, standing, and walking. The employee may also be required to lift, push, and pull up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
Working Conditions:The noise level in the work environment is usually moderate to loud. The employee is expected to circulate throughout the assigned areas, including the smoking area, actively observing players and functioning of machines.
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Front Desk Clerk
1 month ago
Dumfries, Virginia, United States The Rose Gaming Resort Full timeJob Title: Front Desk ClerkThe Rose Gaming Resort is seeking a highly skilled and customer-focused Front Desk Clerk to join our team. As a Front Desk Clerk, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, ensuring a smooth and enjoyable experience for all visitors.Key...
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Front Desk Associate
1 month ago
Dumfries, Virginia, United States The Rose Gaming Resort Full time{"title": "Front Desk Clerk", "description": "Job SummaryAs a Front Desk Clerk at The Rose Gaming Resort, you will be responsible for providing exceptional customer service to our guests. Your primary duties will include greeting and registering guests, coordinating with the housekeeping department, handling cash and credit transactions, and resolving guest...
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Front Desk Associate
6 days ago
Dumfries, Virginia, United States The Rose Gaming Resort Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at The Rose Gaming Resort. As a Front Desk Clerk, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Key ResponsibilitiesCustomer Service: Provide excellent customer...
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Front Desk Associate
2 weeks ago
Dumfries, Virginia, United States The Rose Gaming Resort Full timeJob SummaryThe Front Desk Clerk is responsible for providing exceptional customer service to guests at The Rose Gaming Resort. This role involves greeting guests, registering them, and coordinating with the housekeeping department as needed.Key ResponsibilitiesProvide excellent customer service to guestsRegister guests and handle cash and credit card...
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Front Desk Associate
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