Dental Office Support Specialist
4 weeks ago
Neibauer Dental Care in Dumfries is seeking a skilled Dental Receptionist to provide exceptional patient care and support to our front office team. As a key member of our team, you will be responsible for greeting patients, managing front office duties, and utilizing Dentrix for patient scheduling and records. With on-the-job training available, you will have the opportunity to develop your skills and contribute to our mission of delivering the highest quality dental care to our patients.
Responsibilities:
• Greet and welcome patients to create a positive first impression
• Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
• Utilize Dentrix for patient scheduling and records
• Schedule and confirm appointments for multiple providers in the office
• File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
• Post insurance and patient payments and process accounts receivables
• Review treatment plan fees and payment options with patients
What You'll Gain:
• Competitive benefits, including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
• Front-loaded education and training, providing opportunities for development and growth
• The chance to be part of a secure company with 20+ years of industry-leading experience, offering a stable career with unlimited growth potential
Qualifications:
• Minimum qualifications: experience working in a fast-paced and customer-centric environment, excellent communication and organizational skills
• Preferred experience: 1+ years of experience in a dental or medical setting, 1+ years of experience with insurance billing and accounts receivable, Dentrix or other dental software experience
• Ability to perform essential duties satisfactorily with or without reasonable accommodation, prolonged periods sitting at a desk and working on a computer, must be able to lift up to 15 pounds at times, availability to attend virtual training sessions periodically throughout the year
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