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Restaurant Host/Hostess

2 months ago

Tampa, Florida, United States iCIMS Organic ZipApply Full time
Job Summary

We are seeking a highly skilled and enthusiastic Host/Hostess to join our team at iCIMS Organic ZipApply. As a Host/Hostess, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities
  • Guest Welcome and Seating
    • Welcome guests to the restaurant in a friendly and professional manner.
    • Obtain basic information from guests, such as name, number in party, and seating preferences.
    • Usher guests to their seats in a timely and efficient manner.
  • Guest Service
    • Provide exceptional customer service to guests, responding to their needs and concerns in a prompt and professional manner.
    • Ensure that guests have a positive and memorable experience at the restaurant.
  • Team Collaboration
    • Work collaboratively with the restaurant team to ensure seamless service and a positive guest experience.
    • Communicate effectively with colleagues to ensure that guests' needs are met.
Requirements
  • Experience
    • Prior experience in a fine dining restaurant or similar environment is preferred.
  • Skills
    • Excellent communication and interpersonal skills.
    • Ability to work in a fast-paced environment and multitask effectively.
    • Strong attention to detail and ability to maintain a clean and organized workspace.
  • Education
    • High school diploma or equivalent required.
Work Environment

The Host/Hostess will work in a fast-paced, dynamic environment with frequent guest interactions. The ideal candidate will be able to work effectively in a team environment and provide exceptional customer service in a high-pressure situation.